Team Leader, Project Management Tools
Resume:
NEST LEGEND,
PLOT ***(SUB-A & B), S NO, 732/16,SRI GANAPATHY
NAGAR COLONY, SHOLINGANALLUR-600119
mailto: **********@*****.***
SATHYA M
Career Summary
Decisive, results-oriented and action-focused IT professional offering and experience of over 10 years in the IT and ITES sector which includes 4 years as Team Leader for 18 members Team. Possessing application support knowledge with hands-on experience of working with tools like MsProject, Project Online & Project Management applications customized for Valeo, Hands-on experience of manipulating tables with SQL. Basic knowledge in C, C++ and Visual Basic. Strong knowledge in Project Management, PMO, Banking and Retail domains. Innovative and exceptionally creative to foster ideas that impel the organization towards a goal oriented direction. Adept at adapting to any cultural and business environments. Career Objective
Aspiring a position to efficiently utilize my skills and technical expertise in the IT and ITES as Team Lead/Transition Lead/Delivery Lead. My core competencies include:
Project Online, Ms Project 2016
GAE, Project Server, SharePoint,
GDocs, Google Cloud Console Tools
Oracle, SQL
Project Management Tools and PMO
C, C++, Visual basic
Personnel Management
Analytical and problem solving abilities
Project Management
Service Delivery Management
Strong knowledge in Project and Portfolio Concepts
SLA, Escalation & Transition Management
Key Achievements
Handling Escalations reported from client or User then convert as improvement points to implement
Frequently got appreciation mails from onsite counterpart and customers for the quick turnaround and accuracy.
Reviewing and revisiting the process on the procedure to provide the efficient and accurate solution/improvement wherever applicable.
Suggesting and implementing the automation wherever possible, so far sent more than 20 proposals, which were executed and considered as valid.
Received the knowledge about more than 8 applications and transferred to the team members in efficient way. AWARDS:
Received Special Recognition from Nielsen for proposing the changes and provided the inputs to automate Timesheet Extract where Custom SQL report replaced to reduce manual work to team members - 2011
Received Special Recognition from Nielsen for SAP Extracts Process when sent with 100% Quality for 6 months continuously – 2012
Received the Nielsen Golden award for being Consistent Performer and proposals derived for the team – May 2012
Received Special Recognition for 100% SLA achievement 2012 and 2013
Received Special Recognition from Nielsen for completed UAT of EPM 3.3 extract release to automate the accrual calculations – 2013
Received Special Recognition from Nielsen for involved in Nielsen FT rate changes and produced the new report in rush which enabled ET leaders to make critical decisions – 2013
Received Special Recognition with the title of Integrate(Nielsen Core Value) for handling Portfolio request – 2014
Received the Employee of the Year in Valeo GISOCC IS R&D Team in 2016 CERTIFICATION:
Microsoft Certified Technology Specialist: Managing Projects with Microsoft Project 2013
ITIL 2011 Foundation – 2016
Prince 2 Foundation certification - 2018
Professional Responsibilities
GISOCC IS R&D Lead Engineer Jun ’14 – till date
Valeo India PVT Limited
Senior Process Associate
Tata Consultancy Services
Assistant Engineer
Infosys Technologies Limited
Nov ’10 – Jun ‘14
May ‘07 – Apr ‘09
Education
Executive Post-Graduate Program In
Management
Chennai Business School (Pursing)
Bachelor of Science – Computers
Muthu Rangam College Govt Arts & Science College
Mar’ 2020
2006
Technical Skills
Category Software / Tool / Technology Proficiency
RDBMS
Tools
Languages
Operating Systems
Domains
SQL
MS Project 2016, Project Online, GDocs, GCP Tools
EPM, Ms Project Server 2007,2010,2013, SharePoint CCM, Ctrl-D, ESPM, JIRA
C, C++, Visual Basic,
Z OS, MVS, Windows, MS-DOS
Project Management Tools, PMO, Banking & Retail
Proficient
Proficient
Proficient
Beginner
Beginner
Expert
Personal Details
Date Of Birth 25th Aug 1985
Marital Status Married
Languages Known English and Tamil
Nationality Indian
Passport Details G5568174
Personal Interests Listening to Music & Surfing the net
,
Annexure
Company Name Valeo India PVT LTD
Project Title / Name Project Management Tools
Project Duration Jun’14 to Till date
Domain PMT
Team Size 18
Role Team Leader
Software / Tools / Technology Used Project Online, GAE application support, Ms Project 2016 Project Description The Project Management Tools Team is part of Tools Strategy Project Management in Valeo. This team is provides support to below application methodologies for PM of Valeo.
• Manage project schedules & Track Time
• Manage resource capacity/project assignments
• Validating and advancing the project to execution.
• Project Risk and Quality Management
• Time Tracking/ Reforecast validation
• Test Management Tool used Valeo Laborites
Responsibilities
Leading the team to provide Service delivery for set applications consists seven modules.
Monitoring KPI and SLA of all the application services deployed and preparing metrics for the same.
Responsible for the knowledge transfer for all application
Involved in recruitment of the team member, team size increased from 5 to 18 after taking in-charge of recruitment
Leading testing team and providing concurrence for the changes before they go live.
Assign deliverable to team members and ensure tickets are responded and resolved within the defined SLA
Ensuring the documentation for all activities and Knowledgebase document.
Responsible resources appraisal and attrition control of 18 members. Client Name Nielsen
Project Title / Name Enterprise Project Management Project Duration Nov’10 to April ‘14
Domain PMO
Team Size 10
Role Team Member
Software / Tools / Technology Used EPM, Ms Project Server, CCM Responsibilities
Provide first level support to EPM through CCM.Net tickets. It includes loading Projects, loading resources attributes.
Core job in the process is escalation and issue handling for clients and customer.
Responsible for generating and sending monthly timesheet sheet extract of Nielsen employees to Accounting
Responsible for User Acceptance testing and providing approval for the changes before they go live.
Assign tickets to team members and ensure tickets are responded and resolved within the defined SLA
Doing the Quality check in the SAP extract and all other activities to extract for zero adjustments or re-issue.
Guiding user to understand process flows, Resource and Project extracts. Client Name Mellon Bank of NewYork
Project Title / Name Mellon
Project Duration Jun’07 to May’08
Domain Banking
Team Size 18
Role Team Member
Software / Tools / Technology Used MVS/ESA,CICS
Responsibilities
Responsible for handling the mail requests for the accounting application production mainframe.
Instituting the trading accounts in the production mainframe using CICS.
Tracking the batch jobs running on the production environment of the client.
Act as an escalation point for the batch jobs that run late and abends.
Monitoring the daily, weekly and monthly back up jobs on Windows servers.
Working on modifying the account details based on the mail request with immediate turnaround. Client Name Supervalu Services India
Project Title / Name SUPERVALU
Project Duration Jun’08 to Apr’09
Domain Retail
Team Size 18
Role Team Member
Software / Tools / Technology Used MVS/ESA,CICS, JCL, ESPM, Ctrl-D Responsibilities
Monitor the usage and operation of the HPOV system tools.
Analyzing the monitoring specifications, alerts and thresholds.
Responsible for understanding the data flow between applications.
Scheduling jobs, monitoring the hold jobs, restart and check the schedule jobs.
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