Barista

**** - ****

**** - ****

Antony Mbeke

** ******* ******* *****

+974-******** ******************@*****.***

Objective

An experienced professional looking for position that will enable me to use my strong communication and organizational skills by virtual of smart personal appearance and positive attitude coupled with a strong background in providing customer services in a Hospitality environment. Experience

ZAD Catering Services

Waiter/Junior barista {part time}

Welcome customers when they arrive at a restaurant, cafe, or other eating or drinking establishment Introduce customers to the menu and announces daily or seasonal menu specials Answer questions about menu items, ingredients, and pricing Take customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them

Pass customer orders along to kitchen staff for preparation Prepares drinks and serves them to customers

Collects food orders from the kitchen, verifies that they are correct, and serves them to customers Ensure that customers are satisfied with their meals and processes orders for additional courses if necessary

Removes used dishes, glasses, and flatware from tables Prepares cheques and delivers them to customers.

G4S Qatar {Outside Catering}

Server Assistant

Greet all guests immediately they come in and when going. Thank the guests and invite them to return.

Seat guests appropriately and present them with the menu. Arrange guest seats in rotation among servers in order to ensure that they are given equal number of tables.

Observe tables and take note of dirty, clean, and occupied tables. Answer phone about questions regarding menu items. Ensure that the front door area is both maintained and cleaned, both inside and out. Keep the Host Area stocked with take-away menus, toothpicks, business cards, and other necessary items.

Assist the servers by refilling beverages and water, processing payment, and running food to the tables. Assist servers in resetting and bussing tables.

Perform restroom checks several times during the shift by using the restroom check pads. Inform management of guests who are unhappy with the service as quickly as possible. Maintain composed, professional and calm attitude at all times. Complete all side-work as directed.

Assist in an entire team effort.

Perform other duties as assigned.

2012 - 2013

2011 to 2012

2010 to 2012

2010 to 2012

2010 to 2012

2011 to 2012

Vista Restaurant Nairobi Kenya

Waiter

Provide excellent customer service for each guest entering the establishment Ensure a clean environment and that designated tables are properly arranged Awareness of which items are solid out or unavailable daily Actively maintain a clean dining space for guests by clearing away empty glassware Deliver all food items to tables in the correct order and to the appropriate customer Check in with assigned tables periodically to ensure a positive experience for guests Greet and welcome customers as they enter the restaurant and encourage guests exiting to return soon

Present menu to visitors and suggest daily specials Education

Global Institute of Management And Commerce

Diploma in Front Office Operations

Marginal pass

Global Institute Of Management And Commerce

Diploma in Fundamentals Of The Hotel

Credit

Global Institute of Management And Commerce

Diploma in Housekeeping and Accommodation Studies

Credit

Global Institute of Management And Commerce

Diploma in Restaurant Services

Pass

Global Institute Of Management & Commerce

Certificate in Food Production

Pass

Skills

>Work ethic >Attention to detail >Communication skills >Dependability >Interpersonal skills >Innovative

>Complex Problem Solver >Working under pressure >Strong decision maker >Service focused >Supply chain management

Language

•english-fluent •Swahili-fluent

Reference

Muhammad Bashir AbdulKareem - "BT Facilities Management & General Cleaning Services " Admin Manager

**********************@*****.***

+974-******** /31217003

Contact this candidate