Sales Customer Service
Resume:
N.Ragulagavel Rajesh
**/**/**** *.*.A, LL.B.(Hons.)
**/* ******* **** ****, NRT nagar, Theni - 625531
**********@*****.***
https://www.linkedin.com/in/ragul-rajes-2b111370
O B J E C T I V E S
Naturally being a great listener and problem solver helps in understand the customers demand and was easy to fulfill their needs with extra ambition to earn money and respect. Managing people is hard when u don't understand their needs and guide them with some insightful thoughts. With better communication skills in English and Tamil, I felt it is easy to understand the customers and supply to their needs. Being experienced for about 8 years in business and in multitasking two businesses for about 3 years, maintaining a reputation among the customers with a little extra ambition to make money, I find it easy to control critical situation and decision making under a stressful environment. Generally being a down to earth person helped me to accomplish and to maintain the position of district 1st in sales in the mentioned trading companies for 7 consecutive years.
I'm a person who is capable of controlling a situation rather than having a situation controlling me
E D U C A T I O N
Bharath institute of Law
LL.B., (Hons.)
2019 - current
Member of moot court club
Madurai Kamarajar University
Bachelor of Business Administration ( BBA )
2016 - 2019
Member of RED RIBBON CLUB
N.Ragulagavel Rajesh
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E X P E R I E N C E
Partner RAJES Hardwares
June 2012 - 2019
Oversaw firm's day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal and local regulations across organization.
Spoke with peers to verify task completion, enabling all deadlines and schedules to be met.
Maintained records related to sales, returns and inventory availability. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Tracked stock using company inventory management software. Educated customers on promotions to enhance sales. Educated associates on market trends and stayed up-to-date on forecasts and Steel industry news.
Proprietor MSJN Traders
June 2017 - 2018
Applied human resources expertise to optimize hiring, training and performance
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects. Approved or rejected prices, terms, and deliveries not in line with policy Conducted re-negotiations with vendors on rejections, disposition and adjustment of purchased materials not meeting specifications Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
Supported care objectives by devising and implementing effective structures to track performance and assess compliance with specifications. Maintained current understanding of local, state and federal guidelines for emergency response.
N.Ragulagavel Rajesh
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S K I L L S
Business planning
Consulting
Negotiation skills
Moot court
Drafting skills
Mediation
Program oversight
Financial administration
Staff management
Business administration and development
MS office
Communication skills
Customer service
Verbal communication skills
A C C O M P L I S H M E N T S
Awarded " DISTRICT SALES 1ST " For 2012 to 2018
Maximum cement sales - 250 MT per month
Maximum steel sales - 120 MT per month
N.Ragulagavel Rajesh
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