Customer Service Executive

Mehreen Khuda Baksh

Admin Executive/Co Ordinator

+971-**-***-**** *******.*****@*****.*** Dubai, UAE Valid UAE Driving License

Bachelors of Business

Administration from Jaipur

National University.

EDUCATION

EXPERIENCE

A results oriented and highly

motivated administrative

professional with over 10 years of

expertise in Real Estate to drive

business development and

retention to customer focused

success of the organization.

CORE ATTRIBUTES

Team Player

Leadership

Attention to Detail

Fast Learner

Positive Attitude

Multi Tasking Time Management

Critical Thinking

Problem Solving

Team Management

CORE KNOWLEDGE

Microsoft Word Microsoft Excel

Microsoft Power Point People Soft

Microsoft Dynamics SAP

CORE COMPETENCIES

Customer Service Negotiation Interpersonal Skills

Client Management Remote Working Organizational Skills LANGUAGES

English Arabic

Urdu Hindi

• Making cost effective proposals for the client while ensuring accuracy.

• Acts as a point of contact between internal colleagues and the clients/ external colleagues.

• Troubleshooting problems & resolving issues.

• Highly skilled at Customer Service.

• Welcoming Clients and Visitors in the most professional standards of conduct.

• Ensuring Clients and Visitors are taken well care of.

• Answering Phone calls with enthusiasm and courtesy while maintaining professionalism.

• Organizing and maintaining documents both as a hard copy and archiving in the e-filling system.

CTC House & Home Real Estate

Dubai, United Arab Emirates

Admin Executive / Co Ordinator (2015–Present)

• Making cost effective proposals for the client while ensuring accuracy.

• Scheduling meetings . Maintaining Client Database.

• Acts as a point of contact between internal colleagues and the clients/ external colleagues.

• Troubleshooting problems & resolving issues.

• Highly skilled at Customer Service.

• Welcoming Clients and Visitors in the most professional standards of conduct.

• Ensuring Clients and Visitors are taken well care of.

• Answering Phone calls with enthusiasm and courtesy while maintaining professionalism. Transferring the calls to the appropriate staff.

• Organizing and maintaining documents both as a hard copy and archiving in the e-filling system.

• Preparing content for E-mail marketing.

DRE Homes Real Estate

Dubai, United Arab Emirates

(2012–2015)

Admin Officer / Personal Secretary

Marketing Representative – Call Centre

• Scheduling meetings . Maintaining Client Database.

• Acts as a point of contact between internal colleagues and the clients/ external colleagues.

• Troubleshooting problems & resolving issues.

• Highly skilled at Customer Service.

• Welcoming Clients and Visitors in the most professional standards of conduct.

• Answering Phone calls with enthusiasm and courtesy while maintaining professionalism.

• Organizing and maintaining documents both as a hard copy and archiving in the e-filling system.

• Performing operational errands such ensuring timely Bank Deposits, Sending and Receiving mail from the Post Office.

• Monitoring and Maintaining Office Supplies and ensuring all the equipment's are properly maintained and serviced. Bluechip Real Estate

Dubai, United Arab Emirates

Admin Officer / Personal Secretary (2009–2012)

Valid UAE Employement Visa

Contact this candidate