Manager Sales
Resume:
Curriculum Vitae
Of
Rachida Chouaib
Contact no.: 050-*******
Email: *********@*****.***
Objective
To apply my experience to obtain a fulfilling career in the Restaurant Chain & Hotel Industry and Hospitality & Sales retails where I may be able to further develop my abilities so as to produce required results from set targets.
Personal Details
Date of Birth
23 June, 1974
Nationality
Tunisian
Sex
Female
Civil Status
Married
Present Address
Salem Al Johi Bldg.,
1st Floor Flat No. 6,
Al Karama, Dubai, U.A.E.
Visa Status
Husband Residence Visa
Languages Spoken
Arabic, English and French
Hobbies
Reading, Swimming and Handball
Summary of Strengths
Fully conversant in F&B Services and Hospitality in different outlets, bars, coffee shops, restaurants, customer service, guest relation & front desk & sales retails
Strongly believe in training local and expatriate staff
Set goals and objectives and challenge self to achieve them.
Educational Qualifications
Secondary School, Tunisia 1987 – 1994
Higher Tourism College Hotelier School, Hamamat, Tunisa 1994 – 1996
Certificate Course in Computers 13/05/2006 – 14/08/2006
E-Office (Word 2003, Excel, PowerPoint, Outlook, Internet and Email)
Certificate in General English from AMIDEAST Institute, Tunisia 01/11/2006 – 30/12/2006
Work Experience
10th May, 2009 to 10th Oct, 2009 SENIOR SALES ATTENDENT
AL TAYER GROUP, Al Nakheel Shop
Al Ain Malls, U.A.E
5th May 2008 to 30th April, 2009 MANAGER
Al Moltaka Restaurant / Front Desk (Ladies Club) Dubai
18 October, 2005 to April 2008 ASSISTANT MANAGER
Al Makan Restaurant
Madinat Jumeirah Resorts Hotel (5 Stars), Dubai – U.A.E
10th Sep, 2004 – 30th Sep, 2005 SALES EXECUTIVE
AL FUTTIAM GROUP, Auto Mall
Dubai, U.A.E
15 June, 2003 – 2 August, 2004 SUPERVISOR
Green Side Bar, Diplomat Hotel (5 Stars), Tunisia
18 January, 2003 – 01 June, 2003 SUPERVISOR
“Coffee Shop Montkenya”
Africa El Mauradi Hotel (5 Stars), Tunisia
01 February, 2002 to 29 December, 2002 SUPERVISOR
Gastronomique Restaurant
“Maghrebia”
Best Western Maison Blanche Hotel (5 Stars), Tunisia
24 May, 2001 – 20 November, 2001 SUPERVISOR
El Zahra Restaurant,
L’Oriental Palace Hotel (5 Stars)
Tunisia
01 May, 1997 - 15 April, 2001 SUPERVISOR
“Kilimanjaro Restaurant”
Al Khantawi Palace
Hotel Resort Souse (5 Stars)
Tunisia
the cheesecake factory dubai mall from 31l7l2012 intill now as senior server
Responsibilities:
Work as individual, a team player that fully follows operating procedures.
Provide customers with complete service and an enjoyable shopping experience to maximize sales.
Ensure that the department is presented to the company standard and that stock less risks are absolutely minimized
Assist businesses to conduct self-assessment and identify areas for improvement in customer service.
Assess customer approach in terms of signals; timing and style. Assess customer needs; decide offers, solutions, information to satisfy these.
Responsibilities:
Ensuring the smooth running of the outlet.
Responsible for roster rotation
Planning and briefing of all staff.
Ordering and counting supply requirement for the coffee shop.
Whilst maintaining quality and cost control.
Ensure compliance with health and safety regulations.
Develop marketing strategies.
Marketing / PR obtain feedback from customers.
Managing employees.
Responsibilities:
Set the goals & the policy of the hotel getting from the manager
Dealing the section for the orders, service & the complaints
The communication with my team work & sales up selling for the Food & Beverage production
Handling the complaints in a good way to let the guest
satisfy
Responsibilities:
Handling all Toyota car’s sales
Maintain all customer’s calls
Give good advice to the customer’s to take good car’s
Maintain all facility bank details and policy’s between Al Futtaim Cars and the customer’s
Arraigning all insurance facility required the customer’s
Responsibilities:
In-charge of the opening & the closing of the Coffee Shop
Taking customer reservation
Responsible for the inventory as well as stock
Dealing the service & up selling
Set the goals & the policy of the hotel getting from the manager
Responsibilities:
Capacity for the coffee shop is 100 cover
Responsible to start Breakfast Shift, Checking setup of the tables & the buffet arrangements
Set the goals & the policy of the hotel getting from the manager
Dealing the section for the orders, service & the complaints
The communication with my team work & sales up selling for the Food & Beverage production
Handling the complaints in a good way to let the guest satisfy
Responsibilities:
Capacity of the restaurant 120 cover it is a classic restaurant
Assist the captain for taking the order & the service & the clearance
Dealing with the waiters for the kind of the service if it is a la carte or set menu
Dealing the service & up selling
Responsibilities:
Capacity of the Lebanese restaurant is 110 Cover
Taking reservation for the in house guest & outsider guest & making the planning for their seats with the mangers knowledge
Set the goals & the policy of the hotel getting from the manager
Dealing the section for the orders, service & the complaints
The communication with my team work & sales up selling for the Food & Beverage production
Handling the complaints in a good way to let the guest satisfy
Responsibilities:
Capacity of the restaurant is 120 Cover
Set the goals & the policy of the hotel getting from the manager
Taking reservation for the in house guest & outsider guest & making the planning for their seats with the mangers knowledge
The communication with my team work & sales up selling for the Food & Beverage production
Dealing the section for the orders, service & the complaints
Handling the complaints in a good way to let the guest satisfy
Contact this candidate