Customer Service Technician

*** ********* **., *********,**,***** 985-***-**** ************@*****.***

Chadwick Griffin

Objective

Seeking an opportunity with a progressive company in the area of Substance Abuse Specialist or Community Support Specialist. I am able to work independently and under pressure in fast paced environments.

Summary of Qualifications

Graduate of an Accredited Dialysis Technician College Program

Excellent verbal and written skills

Ten years of customer service in sales and public relations environments.

Continually serve as professional role model for diverse group of young adults

Utilize organizational and problem solving skills to comply with company standards and procedures

Employment History

M.M.S.I. Services/ Drug Screener, 2012-2017

D.O.T. and Non-D.O.T. Drug Specimen

Collection Services

Alcohol Testing, using D.O.T. approved E.B.T. breathalyzer

St. James Dialysis Center/ Dialysis Patient Care Technician, 2011

Dialysis Assessments and Treatment Goal Setting

Vascular Access and Anticoagulation Management

Dialysis Procedures and Patient Complications Dialysis Procedures and Patient Complications

Maintenance of Equipment and Quality Assurance

Terrebonne Juvenile Detention Center/Juvenile Care Associate, 2007-2009

Assisted troubled teens while they were incarcerated

Booked, finger-printed, assisted teens with dorm assignments

Enforced rules of the detention center

Bayou Lafourche Marine Institute/Extended Service Instructor, 2004-2006

Assisted troubled teens with job placement, personal hygiene

Facilitated GED testing and high school studies

Enforced institute rules

Education

2010-2011

1996

Dialysis Technician Diploma

Phlebotomy Certification

Blue Cliff College, Metairie, LA

Metropolitan of Houma

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