Customer Service Sales
Resume:
****************@*****.***.**
Skills
EDUCATIONAL BACKGROUND:
Electra Street Abu Dhabi City
Contact
Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team.
Eleonor M. Pangilinan
Tertiary
Gordon College, Olongapo City
Secondary
Kalalake National High School
Adaptability.
Attentiveness.
Conflict resolution.
Creativity.
Decision-making.
Dependability.
Effective communication.
Flexible
Efficient
Open-mindedness
Patience
Quick thinking
Reading physical and emotional cues
Responsiveness
Timeliness
WORK EXPERIENCE
Position : Customer Service Associates (Yas Mall Abu Dhabi)
Year : Nov. 28, 2019 to Present
Company : Alabbar Enterprices Dubai, UAE
Product : Candylicous (Candy and Chocolate Store)
DUTIES AND RESPONSIBILITIES:
Greets and receives customers in a welcoming manner.
Serves customers by helping them select products.
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Provides outstanding customer service.
Documents sales by creating or updating customer profile records.
Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
Assists with inventory, including receiving and stocking merchandise.
Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
Position : Sale Associates (Arabian Center Dubai)
Year : 2015 - 2017
Company : Retail Arabia International Dubai, UAE
Product : FG4 London (Fashion Clothing)
DUTIES AND RESPONSIBILITIES:
Welcome customers by greeting them with a smile,offering them assistance..
Advises customers by providing information on products.
Help customers make selection by building customer confidence offering suggestions and opinions.
Processes payments by totaling purchases,processing checks cash and credit cards.
Keep clientele informed by notifying them or preferred customer sales and future merchandise of potential interest.
Contributes to team effort by accomplishing related results as needed.
Promptly responded to all problems,which are related to customer satisfaction.
Position : Cashier
Year : 2012 - 2014
Company : Day To Day General Trading Bur Duabi, UAE
Product : General Trading
DUTIES AND RESPONSIBILITIES:
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Maintaining monthly, weekly and daily report of transactions..
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