David M. Caruso

**** ******* *****, ******, ** **108

adec9v@r.postjobfree.com

210-***-****

SUMMARY

Secure a leadership position to leverage my skills and abilities to achieve increased excellence in Quality, Production, and Logistics to exceed customer expectations. I want to draw the best out of people to ensure superior results for the prospective employer. I want to succeed at new challenges through Improved processes, dedicated perseverance, creative thinking, and personal improvement.

EXPERIENCE

CACI, INC.-FEDERAL San Antonio, TX

Feb 2000 - Jun 2020 Quality Assurance Manager/Certified Lead Auditor

Aerospace Solutions Group Management Representative for AS9100/ISO 9001/CMMI external audits

Maintain and audit Quality Management System to continually improve policies, processes, and metrics

Coached and mentored Quality Control Technicians

Perform Root Cause Analysis – CAPA- provide input to identify and prevent risk of future occurrence

Expedited supplier/vendor performance issue resolutions and ensured customer satisfaction

Ensured all requirements of design are complete, inspected, and deficiencies documented/corrected

Assisted procurement staff and engineers with pricing analysis, selection, source justification, Federal Acquisition Regulations, and supplier agreements

Created local programs to cover requirements of OSHA, Emergency Response and Hazardous Waste Management

Chosen by corporate leadership to lead close-out C-5 Isochronal Maintenance Stands (overhaul) project

Supervised technical team of five (drafters, illustrators, and technical writer)

Reported status daily to CACI president and vice president

Manage External SharePoint sites for local CACI office

First individual recipient of CACI Virtuoso award for performance

Reviewed contractual requirements to ensure successful delivery of product

Robert Half, Inc. (for CACI) San Antonio, TX

Jun 1999 –Feb 2000 e-Commerce Technical Writer

Developed website to train government procurement agencies /vendors in Electronic Commerce

Assisted government/corporate LAN administrators and Systems Engineers, as required

Authored requirements, interface, and test documents for new USAF e-Commerce website

Produced training website two months earlier than required.

Built and managed server hosting site

Wrote Linux technical bulletins, sharing computer knowledge to city-wide users

Configured “mirror” computer used to back-up seven USAF e-Commerce computers

Maintained two websites for U.S. Government Procurement contracts (graphics creation, pages, and navigation)

Proposed and designed website to alleviate requirements for parts for aging aircraft

Created interactive maintenance manual for the Peruvian Air Force – internet/CDROM

McDonald Technologies International, Inc. San Antonio, TX

Jun 1996 –Jun 1999 Technical Writer II

Authored and edited technical manuals and instructions for worldwide managers

Implemented program to provide guidance for customers at over 100- worldwide locations

Key member for USAF source selection for replacement cycle ergometer

Developed business solutions for federal government agencies and designed websites Known as program’s single expert for policy

Expanded marketing and training for the US Air Force fitness program

Wrote, gathered on-screen talent, and acted as subject matter expert for marketing and training videos with audiences of 350,000

Selected to lead efforts to design and implement a single fitness program for the Department of Defense Fire Fighters. Point of contact for Canadian Fire Fighters

Taco Bell, Corporation Dallas, TX

June 1994 –June 1995 Assistant Restaurant General Manager

Responsible for Profit/Loss management for two high volume restaurants

Led two restaurants to #1 sales position in Dallas/Fort Worth, Texas

Increased combined daily sales to $7000, from $6000, with 10,000 weekly customers

Led lowest producing restaurant in area to top sales performance within one month

Mentor for growth of peer management for area restaurants and assigned workforce

Coached 45 restaurant team members in food quality and safety

Milburn Homes Austin, TX

Feb 1993 –Oct 1993 New Home Sales Consultant

Builder’s representative for new home sales

Assisted buyers to home selection, financing, building, and final contract closing processes, ensuring smooth and error free purchases

Sold six homes first month Over $1.1Million worth of homes in first five months in industry

United States Air Force Various Locations, World-Wide

Aug 1985 –Aug 1992 Aircraft/Munitions Maintenance Officer

Responsible for maintaining F-4, F-15, and F-16 aircraft readiness to meet daily need and world-wide taskings

Scheduling, maintenance, repair – all facets of aircraft maintenance

Responsible for budget for training and maintenance

Mentored/coached five junior level officers in leadership growth

Managed Safety Program to ensure health and safety of personnel during aircraft operations

Acted as senior executive's liaison to workforce, other units, and higher headquarters

Developed and directed long and short-range efforts of 1,500-man production workforce

Managed receiving, storage, and delivery for two multi-million-dollar government accounts

Managed computerized tracking system for worldwide use

Trained senior military executives and managers in aviation logistics procedures; coached and evaluated performance of ten mid-level managers and supervisors

Streamlined large aircraft maintenance unit and led from marginal to #1 ranking in the world

Increased productivity 40%

Authored two major technical award documents, both selected as “Best in Department of Defense”

EDUCATION

May 1985 Bachelor of Arts in English

Virginia Military Institute Lexington, VA

Major: English Minor: Psychology (includes heavy Chemistry/Mathematics)

SKILLS

Quality Management Systems

Internal Auditing

AS9100/ISO9001

CMMI

Inspect for zero defects

“Secret” clearance

Microsoft Office

SharePoint

Certifications

Lead Auditor certification

Professional References

Alan B. Cowan, Project Manager, CACI, 817-***-****

Michael McManus, Project Manager (Supervisor), CACI, 610-***-****

Paul D. Pankratz, Senior Program Manager (Supervisor), CACI, 830-***-****

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