Front Desk Receptionist
Resume:
Saida El Ainousi
City of DOHA
Contact No: +974-********
Email: *****.*********@*****.***
Skype: live:.ce5a42b492f733fa
My Goal is to work with a highly prestigious and well-reputed organization for both individual and team projects, also to develop skills by undertaking challenging tasks so that I can consistently rise to better echelons by effectively utilizing my academic Knowledge as well as interpersonal and managerial skills. Current location : QATAR
Date of Birth : June 05/1996
Gender : Female
Civil Status : Married
Nationality : Moroccan
Visa Statue : Tourist
2
2014/2015: High School Diploma, option literature.
16 November High School of Bouderbala City.
2016: Faculty literature and human sciences; option geography. 2017: 1-year specialized institute on hotel and tourism technologies.
(ISTHT)option Hotel Management.
August 2019 to February 2020: English communication Skills course, Creation Center. Company Royal Mirage Fez
Location Fez, Morocco.
Position Receptionist
Duration August 2017 to July 2019
Job Description:
• Greet clients as soon as they arrive and connect them with the appropriate party
• Answer the phone in a timely manner and direct calls to the correct offices
• Create and manage both digital and hardcopy filing systems for all partners
• Make travel arrangements and schedule meetings based on all partners' itineraries
• Deal with bookings by phone, e-mail, letter, fax or face-to-face
• Complete procedures when Guests arrive and leave
• Prepare bills and take payments
• Take and pass on messages to Guests
• Deal with special requests from Guests
• Answer questions about what the hotel offers and the surrounding area 3
• Deal with complaints or problems.
• Answer telephone calls and take messages or forward calls.
• Schedule and confirm appointments and maintain event calendars.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors' arrivals or cancellations.
• Enter customer data and send correspondence.
• Copy, file and maintain paper or electronic documents and records.
• Handle incoming and outgoing mail.
Contact this candidate