Customer Service Manager

Mohamed Farook

To fortify the knowledge with experience and integrated learning and

to meet the organization goals and grow along with the organization. Work History

Cashier cum Salesman (Feb 2006 - Mar 2020)

Paris Group International L.L.C., Dubai `

l Count money in cash drawers at the beginning and Contact end of shifts to ensure that amounts are correct and Mobile No. that there is adequate change. 056-*******

l Provide customer service and handle the payments Email

(cash, currencies and credit card) hundreds of customer daily. ***********@*****.*** l Scan goods, accepting payments, ensuring all prices and Address quantitiies are accurate and providing a receipt to customer. Dubai, UAE. l Received and inspect incoming and outgoing items and posted all invoices using NAV - Navision. Education l Replying all kind of emails, making daily sales report and Bachelor of Science (Math's) cash sale deposit to the bank. Bharathidasan University, l Processing exchanges and refunds, resolving complaints. Trichy, Tamil Nadu, India. l Training and developing new cashiers.

l Providing the customer with the best customer service Honors Diploma in Computer they needed to satisfy and make them buy the products. Engineering from Hardnet IT l Should be knowledge about the product your selling Academy, Trichy, India. to be able to answer all customer queries.

Software: Word & Excel

Office Adminstrator (Jun 2001 - Aug 2005) Passed higher typewriting Datamas Technologies sdn bhd., Brunei Darussalam

l Conduct clerical duties, including filing, answering phone calls, Language responding to emails and preparing documents. English, Hindi, Tamil & l Maintains stock of supplies by anticipating work requirements, Malayalam. ordering supplies, and distributing supplies where necessary. l Supervising, monitoring company staff and divide responsibilities Personnel strength & skills to ensure performance. Time management, Discipline, l Communicate with clients in-person and via phone and email, Dedicated, Hard working, to get order goods and deliver their requested goods. Punctuality, Flexibility & l Monitors all receivables, collections and follows up on late payments. self motivated. l Keep detailed records and prepare and submit necessary reports. Personnel Details

Storekeeper (Sept 1995 - Jan 2000) D.O.B.: 01-06-1971 Irfan Stationaries, Brunei Darussalam Nationality: Indian l Checking that the correct quantity of goods have been received. Religion: Muslim l Maintain clear and organized records to ensure all reports and Marital Status: Married invoices are filed and stored properly. Visa Status: Employment l Report damaged or missing inventory to supervisors. l Perform other stock-related duties, including returning, packing, Declaration pricing, and labeling supplies. I hereby declare that above l Secretarial works like filing, photocopying, sending emails mentioned particular are true and attending phone calls. and correct to the best of l Notify manager of low stock levels in a timely manner my knowledge.