Customer Service Services

Personal Information:

Name: Hazem Al Saleh

Mobile: +971-**-***-****

E mail: **************@*****.***

Date of Birth: 26\04\1995

Career Objective:

To obtain a challenging position in a well-established company where I can utilize my experience and will provide opportunities for career growth.

Professional Experience:

Waiter & Team Captain Ward W Assal Restaurant

(April 2019 – Jan 2020) Damascus - Syria

Team Captain Enab Restaurant

(Oct 2016 – March 2019) Al Swaida - Syria

Waiter Ebla Al Sham Hotel

(Feb 2015 – Nov 2015) Damascus - Syria

Main Responsibilities:

• Provide excellent customer services

• Greet customers and present menus

• Make suggestions based on their preferences

• Take and serve food/drinks orders

• Up-sell when appropriate

• Arrange table settings

• Always keep tables clean and tidy

• Deliver checks and collect payments

• Experience with a cash register and any ordering information system

• Cooperate and communicate with all serving and kitchen staff

• Adhere to all relevant health department rules/regulations and all customer service guidelines

Cashier: Khudair Supermarket

(Jun2012 – May 2014) Al Swaida - Syria

Main Responsibilities:

• Designed and put together store displays

• Maintained clean working environment by ensuring all items were returned to their rightful places.

• Provided high quality customer service

• Receive products from suppliers

Other duties include sweeping, mopping, scanning, bagging groceries and pricing items Skills:

• Team player

• Good time-management skills

• Great interpersonal and communication skills

• Active listening

• Good physical condition

• Customer-centric

Education:

Damascus University – Archaeology and Museums

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