Customer Service Representative

MARY GRACE ESTARIS

Khalifa city A, Abu dhabi, UAE 009************ *************@*****.***

PROFESSIONAL SUMMARY

Professional with a self-motivated dependable nature. Delivering consistent and professional work on every flight assignment since 2005. Willing to take on any task to support team achieve company set goals. Adapts quickly to new needs and policies.

SKILLS & ABILITIES

Customer service oriented

Task prioritization

Leadership skills

Time management

Work well under pressure

Team player

Detail oriented

Decision making

Safety oriented

EXPERIENCE

July 2005 -June 2020

Cabin Crew Etihad Airways

·Premium zone crew member. Worked both in Business and First Class on wide body aircraft

·Cabin crew in charge of Economy on narrow body aircraft.

May 2004-june 2005

Customer Service Representative, Abu Dhabi Duty Free

·Brand Consultant

EDUCATION

1999-2003

Bachelor's Degree in Mass Communication/Manila Philippines/Far Eastern University

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