Customer Service Office Assistant
Resume:
Stacey Davis
Riverdale, GA 30296
*********@*****.***
SKILLS
Knowledge of Microsoft Office Word, Excel, Outlook and PowerPoint.
Switchboards: Cisco, Avaya, AT&T, Meridian and Rolm.
Juris2, IPDAS, IPMaster, FileSurf, Elite, CompuServe, Documentum, Visions, FileKey, Hummingbird DM, Kronos, DTE, AccuRoute, ATG, Locate, InContact, Salon Iris, CTM Staffing, Skill Survey, and Recruiting Solutions.
Receptionist
Docketing Clerk.
Customer Service
Recruiter
EXPERIENCE
11/17-
3/20
7/12–7/17
3/12-6/12
6/09-
3/12
6/06 - 4/09
11/02- 9/05
BOS Medical Staffing Gainsville, GA
Healthcare Recruiter/Staffing Coordinator
Staffing of LPNs, RNs, CNAs and MAs
Staffing: Statewide Correctional Facilities, Hospitals, Assisted Living, Rehabilitation Facilities and Mental Health Facilities.
Preparing monthly schedules
Partnering with hiring managers to determine staffing needs.
Screening resumes.
Performing in-person and phone interviews with candidates.
Administering appropriate company assessments.
Performing reference and background check.
Coordinating interviews with the hiring managers.
Maintaining relationships with both internal and external clients to ensure staffing goals are achieved.
Communicating employer information and benefits during screening process.
Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices.
Chico’s – FAS Auburn, GA
Stylist Consultant
Performed Outstanding Customer Service.
High Volume of calls requiring trouble shooting and problem solving.
Up Selling/Sales Support.
Customer Order Fulfillment.
Followed up on customer complaints.
Preparation of reports and documentation.
Cozen O’Connor (TEMP) Atlanta, GA
Legal File Clerk/Back up for Receptionist
Archived files for Off-Site Storage.
Managed all databases and records.
Entering all court related documents into docket system generated by Cozen attorneys. (i.e. pleadings, depositions, motions, etc.)
Code files for proper placement.
Process and scan files to be entered into computer in digital database.
The Weave Shop! Decatur, GA
Assistant Manager/Front Desk
Ten-line switchboard meeting and greeting clients.
Check in/out clients.
Payroll, inventory and office supplies.
Banking when necessary.
Assisting General Manager with customer complaints.
Performed other office duties and responsibilities as needed.
Supervision of ten or more employees, disciplinary action when needed.
Customer service.
Tressler, Soderstrom, Maloney & Priess, LLP Newark, NJ
Receptionist/Docketing Clerk
Operated multi-line switchboard, answering, screening, and forwarding calls providing information.
Greet persons entering office, determine nature and purpose of visit and direct or escort to the specific destination within office.
Signed for courier and delivery of packages, envelopes, etc…
Opened, sorted and distributed incoming, inter-office mail and prepare outgoing mail.
Ensure that all outgoing FedEx, UPS, DHL, Express Mail and any other overnight service air bills have internal billing reference numbers.
Performed other general office duties and responsibilities as needed.
Attend required training on new processes and promotions.
Entering all court related documents into docket system generated by TSMP attorneys. (i.e. pleadings, depositions, motions, etc.)
Printing specific reports as requested in addition to the standard weekly calendar reports.
Detecting errors in the information in the docket system and providing correct information.
Obtaining and providing information regarding court procedures in NY/NJ counties, as well as outlying counties when requested.
Processing closed file forms and making the appropriate entries in CompuLaw and/or Law Bulletin.
McElroy, Deutsch, Mulvaney & Carpenter, LLP Newark, NJ
Records Clerk/Floating Receptionist/Assistant to Billing Dept.
General office assistant duties; assist attorneys secretary with file preparation for court appearances.
Maintenance of files in an up-to-date/immaculate fashion including correspondence, pleadings and all other necessary sub-files.
In-put Attorney’s time into billing system; run pre-bills for review; revise per attorney’s instruction; run final bills and draft cover correspondence; monthly mailing of the same to clients after attorney’s approval and at his/her direction.
Switchboard of 15 incoming lines; meet and greet clients.
EDUCATION
1982 – South Shore High School, Brooklyn, NY Diploma
1986 – Crown Business School, NYC, NY Medical Secretary
Contact this candidate