Janani R

I consider myself to be a dedicated and dependable individual who possesses excellent verbal and written communication skills. I feel that a relationship with your company would be mutually beneficial as my qualification and experience would make me a perfect fit for your position. This opportunity would also allow me to refine my skills in a new working environment.

PERSONAL DETAILS

Mobile : 988*-***-***

E-Mail : adebw7@r.postjobfree.com

Date of Birth : 21-Aug-1983

CERTIFICATION COURSE

Domain Name : Software Testing

Institute : Accord info matrix

PROJECT DETAILS

Domain : Workshop management system

Environment : Net/SQL 2005

Project : Integrated Automobile System

DESCRIPTION

The part master screen provides the information about the available spare parts/oils/accessories. The screen provides option to the end user to create a new part/modify the details of existing part and to delete a part (if no transaction available). The current stock position of the part will be available for the user at any point of time.

ACADEMIC CHRONICLE

B Com - 61% in the year 2004 – Kumararani Meena Muthaiah College of Arts & Science, Chennai.

MCA - CGPA (7.054) in the year 2007 - SRM University, Chennai.

TECHNICAL SKILLS

Functional Testing Tool : QTP, Load Runner

Query Language : MS SQL Server

Operating System : Windows 98, 2000, 2003,

Xp & Win7

Application : MS Office

PROFESSIONAL EXPERIENCE

CONCERN 1: Film and Television Producers Guild of South India.

Worked as a Cashier for 6 months from the period March 2016 to Aug 2016.

Responsible to keep logs up to date.

Updating the application form in the software.

Receiving the cash & maintaining the data’s in Excel Sheet.

Responsible for the daily payment closing.

Maintaining employee e-records and personnel files. Updating the attendance details and mailing to the management.

CONCERN 2: HDFC Standard Life Insurance Co Ltd

Worked as a Relationship Manager Loyalty for 10 months from the period May 2015 to Feb 2016.

Setting up an appointment for sales staff to meet prospective customers

Contact businesses and private individuals by telephone to promote services

Should explain the product and its benefits to the customers by telephone to promote services.

Follow up with the prospect post every meeting with the sales officer until conclusion and timely follow up with all prospects.

Record customer and transaction details and obtaining customer information.

Participates in customer and client listening programs to identify customer needs and expectations.

Participates in design of call monitoring formats and quality standards.

CONCERN 3: Unique Home Health Care Ltd (Apollo Groups)

Worked as an Operation Executive for 1 year 5 months, from the period of Jan 2014 to May 2015.

Payroll systems maintenance and management of records and files.

Excellent ability to enhance the operational efficiency and maximize the operating funds.

Review and management of the department mental budget and check the payroll expenses on weekly basis.

Handle customer’s queries and problems.

Using information system and preparing reports and statistics for internal and external use.

Responding to inquires made by customers.

CONCERN 4: Maa Business Solutions Pvt Ltd

Worked as a Team Lead for 5 year 9 months, from the period of Apr 2008 to Dec 2013.

Increasing employee retention by rigorously maintaining a positive work environment.

Developing targeted outreach recruitment programs to recruit the best talent and meet all departmental hiring requirements

Involved in the project, test case development team to produce case chart to the testing team.

Overseen project scope, resource requirements, budget, timeline, deliverables and milestones.

Managed risk throughout the project life cycle and made contingency plans to manage issues that pose risk to budget, time delivery and functionality.

Ensured integration of projects and adjust project scope, timing and budgets, based on the needs of the customers.

Tracked the activities of all participating individuals and departments to ensure the successful execution of projects.

Maintained summary program status chart for monthly Program Management review.

Met regularly with interdepartmental work group to monitor and evaluate the portal, discuss issues and recommend service improvements.

ACHIEVEMENTS

Entrepreneur development course, Entrepreneur promotion institute, Chennai.

Merit certificate issued by saurashtra university, Rajkot for the paper “The example based machine translation.

Diploma in Information Technology, NIIT, Chennai.

Diploma in FoxPro & MS-Office, Hope India, Chennai.

Diploma in J2e Elmaq, Chennai.

Place : Chennai [R. Janani ]

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