Field Human Resource Manager
Resume:
GREGORY T. FELLER
**********@*****.***
linkedin.com/in/greg-feller
STRATEGIC GLOBAL HUMAN RESOURCES BUSINESS PARTNER
Key member of management team managing all aspects of human resources (HR) including recruitment, compensation and benefits, employee relations, policy development, compliance, affirmative action, training and development, safety, labor relations, and workers compensation. Develops and improves HR service delivery models throughout organizations, keeping a business focus. Shepherded HR function through company sales and major transitions. Industry experience includes communications, manufacturing, distribution, entertainment, retail, transportation and multi-unit operations.
Strong planning, analytical, and influencing skills Strong business/financial acumen
Strong managerial and leadership skills Strategic creative thinking skills
Strategic Human Resource Business Partner Problem solving/conflict resolution skills
Multi-unit, Multi-state experience Trusted advisor and coach
RYDER SYSTEMS, INC. Orange, CA 2018 to Present
Fortune 500 Transportation, Logistics and Rental Company
FIELD HUMAN RESCOURCES MANAGER
Responsible for critical hands-on human resources business partner support for 800 employees located in California and Nevada. Multiple operational business units along with sales, operations, and rental divisions.
Strategic Business Partner and trusted advisor to leaders within the business units supporting sales, rental and operations.
Proactively investigate and resolve all employee relations, labor relations, safety and formal HR Corporate Hotline issues.
Assist managers with performance management, mentor and deliver daily advice to managers on HR Issues in a rapid paced environment.
Succession Planning, employee development, and compensation administration.
ALTURA COMMUNICATION SOLUTIONS, LLC, Fullerton, CA 2006 to 2018
A privately held company specializing in the sales, service and Installation of Avaya Telephone Systems.
DIRECTOR, HUMAN RESOURCES
Responsible for tactical and strategic human resources in nationwide company of 200 employees with multiple sites, including employee relations, labor relations, recruitment and staffing, compliance, affirmative action, coaching, safety, training and development, compensation and benefits pension plans, including 401k, pension plans and sales compensation.
Implemented companywide sales development program, "The Science of Selling", resulting in a 30% increase in sales; the company had the best half since it’s' inception.
Cultural change initiative developed and implemented “Launch to Success – Our Next Mission”
Selected and implemented Applicant Tracking System (ATS) reducing search firm fees 60%.
GREGORY T. FELLER Page 2
Reduced labor relations grievances and arbitrations from an average of 3 per year to zero from 2011 to 2018.
Reduced administration costs on two 401k plans to less than 1% per fund.
Facilitated a partial lump sum payout on frozen pension plan, reducing plan liability and costs by $1M.
Strategic Business Partner on executive management team leading transition of HR during company sale from one private equity firm to another. Developed and implemented transition plan to assist employees; the company did not experience any turnover during this transition.
Successfully negotiated 3-union contracts with the IBEW to transition workforce to meet the changing requirements of the business.
Designed, developed and implemented sales compensation plan annually to achieve business goals.
Consistently delivered high value cost effective programs.
Serve as a trusted proactive, leader, advisor and coach for management and employees.
UNLIMITED INNOVATIONS, INC., Anaheim Hills, CA 2004-2006
HUMAN RESOURCES DIRECTOR / CONSULTANT
Contributed to the development of the Human Resources role in Unlimited Innovations, Inc. a growing software development company.
NEXTIRAONE LLC (Platinum Equity Company), Santa Ana, CA 1997-2004
Privately held company with 6,000 employees nationwide involved in the sales, service and installation of Northern Telecom, CISCO, Alcatel & NEC Telecommunication Systems.
DIRECTOR, HUMAN RESOURCES; MANAGER, HUMAN RESOURCES; SR HR BUSINESS PARTNER
Responsible for the support and delivery of human resource strategic and tactical services to the field sales force nationwide, consisting of 700 sales and sales support employees in 40 offices.
Established HR service delivery model organization-wide, allowing economics of scale for the Centers of Expertise and Transactional Service centers, while maintaining business units focus through the Field H.R. Business Partner.
Established Human Resource Business Partner function, which proactively addressed business issues with immediate response; HR response time improved from beyond 24-hours to less than 4-hours.
Developed performance management system for sales; created and rolled out new competency based performance appraisal system nationwide after merger of two organizations.
Effectively managed change during contraction of the company from 6000 employees to 3000.
ADDITIONAL RELEVANT EXPERIENCE
Held positions ranging from Regional HR Manager to positions in recruitment and employee relations for companies including Paging Network, Inc. (wireless communications), Baskin-Robbins, Inc., Landmark Entertainment Group, Carl Karcher Enterprises, Naugles, Inc., and Builders Emporium.
Military experience with United States Air Force and California Air National Guard
GREGORY T. FELLER Page 3
EDUCATION, TRAINING and CERTIFICATION
Bachelor of Arts (B.A), Major in Business Administration, Emphasis in Human Resources
California State University, Fullerton
Employee Relations Law
Zenger Miller Management Development Program
Personnel Decisions, Inc. (Profiler - 360 degree Feedback Tool)
Learning International - Quality Service Skills
SKILLS
Microsoft Office
ADP/HRB/WorkforceNow/SAP
BirdDog/ATS
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