Manager Engineer

Fernando Dimaala

PMP and ITIL Certified

Professional ECE

+63-917******* *******@*****.*** Ortigas Pasig City Experience

April 2019 – Present PMO – Delivery Lead / Program & Sr Project Manager Smartmatic TIM Inc

Job Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities.

• Manages human resource goals by recruiting, training, coaching, and disciplining employees.

• Communicates job expectations by planning, monitoring, appraising, and reviewing job contributions.

• Plans and reviews compensation action and enforces policies and procedures.

• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews and preparing and completing action plans

• Implements production, productivity, quality, and customer-service standards by resolving problems, completing audits, identifying trends, determining system improvements, and implementing change.

• Meets financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Apr 2017 – March 2019

Managing Director

Solverum Phils Inc.

Industry Consulting (IT, Science, Engineering & Technical) Specialization Corporate Strategy/Top Management

Role Chief Executive Officer (CEO)/Managing Director Position Level CEO / SVP / AVP / VP / Director

Job Description

• Directs and supervises the activities of staff

• Provides guidance for workers as needed and approves training opportunities

• Implements company policies

• Delegates duties among staff members

• Maintains budgets for managed entity as well as the individual projects it takes on

• Monitors costs against budget

• Makes key decisions for managed entity

• Researches and analyses industry, market, and competitors to make informed strategy decisions

• Creates initiatives to take advantage of market opportunities, reduce operational threats, forestall business risks, and maximises core strengths

• Identifies core competencies and defines operational goals

• Liaisons with Board of Directors to make sure all efforts are in alignment

Feb 2013 - Apr 2017

(4 years 3 months)

Program Senior Project Manager

Cisco Systems Asia Pacific – SG Based

Industry Consulting (IT, Science, Engineering & Technical) Specialization Engineering - Electronics/Communication Role Program Project Management

Position Level Sr Manager

1. Manages large project(s) with moderate to high risk. Solution requires collaboration among cross-functional teams and customer and partners will be impacted. There are multiple inter-dependencies, and the solution is not clearly defined 2. Manages integration, interdependencies, and alignment of projects and/or tracks of work within and across functions as required. Creates a project delivery schedule that includes financial, resource and material requirements 3. Leads each project and/or release through Cisco's project life cycle processes. Ensures that the project has completed the relevant gate requirements and that deliverables have been properly reviewed by stakeholders

4. Leads and advocates PMI best practices of Integration, Scope, Time, Quality, Communication, Risk and Procurement Management

5. Manages project related communications within and outside of the project. Proactively identifies and communicates impacts to internal and external stakeholders. Freely provides information regarding project progress and scope using a project dashboard and/or internal/external status reports

6. Identifies and socializes project success metrics to the internal team and to external stakeholders. Evaluates project progress and results against success metrics 7. Manages large group of project staff, possibly in multiple locations, including project managers, project engineers, vendors, subcontractors or partners for the duration of the project/program. Collaborate with internal or Customer/account team to determine project/program goals and objectives. Takes a leadership role in developing goals and objectives for project/program with the customer and the account team. Work is reviewed at critical project milestones

8. Effectively identifies and resolves issues. Approves scope/cost/schedule/ quality changes through the project sponsors

9. Proactively identifies risks, communicates risks to appropriate stakeholders and develops a risk mitigation strategy and a contingency plan 10. Defines acceptance criteria, prioritizes stakeholder requirements and defines the scope boundaries

11. Estimates project investment and requests budget allocation and reallocations. Ensures project is within budget. Tracks, reports, and closes out expenses and contractual obligations

12. Accountable for the delivery of project outputs and the management of schedule, scope, quality, cost, and risk per approved charter for the largest projects. Measured around Execution effectives, efficiency, speed, stakeholder satisfaction and quality. Nov 2011 - Feb 2013

(1 year 4 months)

Technical Account / Service Delivery Manager

Accenture – Manila Based

Industry Call Center / IT-Enabled Services / BPO

Specialization IT/Computer - Network/System/Database Admin Role Management

Position Level Sr Manager

I. Position Summary:

Provides and manages relevant, timely and cost-effective technology work environment and services to project teams based on the Operating Level Agreement II. Duties and responsibilities

Technical Performance Area

1. Responsible for end to end IT transition of ITO projects in a facility/location 2. Plans and manages the ITO project deployment

3. Performs appropriate performance testing and considers contingencies 4. Identifies and manages risks and ensures mitigation of those risks 5. Tracks and reports the progress and status of deployment to all stakeholders 6. Provides the infrastructure requirements of the Business Continuity / Disaster Recovery Plan 7. Collaborates with Client Services Organization and onshore IT pre-sales and transition stage 8. Acts as the escalation point of contact for issues and other project concerns 9. Prepares annual forecast of the technology budget and performs monthly tracking and reporting for each project

10. Periodically reviews technology opportunities and coordinates its implementation 11. Communicates to and secures approval from client for IT infrastructure modifications and improvements required by project and/or endorsed

12. Participates in client IT security and infrastructure audits and internal quality audits 13. Adheres to the systems of internal control, processes, and standards based on the guidelines set forth by the organization

Planning Performance Area

1. Develops plans and programs for the different areas of Account and Service Management and ensures that goals and objectives of the team are properly defined and clearly established 2. Develops guidelines and schedules on manning requirements. 3. Develop budgetary plans, programs, and guidelines for both capital and operating expenses pertaining to the Account Management Team.

Organizing Performance Area

1. Recommends for the appropriate design and development of the organization structure of Account and Service Management team. Delineates and streamlines its various functional activities, thereby ensuring its effectiveness in maximizing the utilization of both asset and people resources.

2. Conducts interviews and screen candidates for the Account and Service Management Team, and makes recommendations in hiring qualified staff, in accordance with the Company’s policies and guidelines on selection and staffing

Controlling Performance Area

1. Develops and formulates performance measures and standards for Account and Service Management team, as basis for the conduct of annual performance management review program

2. Reviews and evaluates the performance of Account and Service Management Team, on regular and periodic basis and ensures that the overall performance of the team is on-track and within the set plans and objectives

3. Performs training and development functions

4. Ensures accomplishment of training plans and schedules 5. Ensures that systems of internal control, processes, and standards comply based on the guidelines set forth by the organization

Leading Performance Area

1. Conducts regular and periodic meetings with other Team Leads, Managers of the various teams within and outside, and third-party vendors

2. Conducts and implements “performance Improvement Program” through the following:

+ Performance coaching for employees

+ Performance counseling for employees with behavioral problems

+ Performance mentoring for high potential employees 2008 - Nov 2011

(3 years 11 months)

Head / Consultant – IP Project Design Assurance an Globe Telecom

Industry Telecommunication

Specialization IT/Computer - Network/System/Database Admin Role Others

Position Level Assistant Manager / Manager

Project Manager Role

1. Manages and coordinates IP network projects by:

• Determining the scope of the IP network projects including technical specifications, materials listing and timeline

• Leading the conduct of RFI/RFP and providing recommendations for vendor selection

• Monitoring and managing CAPEX spending and cash flow to ensure compliance to approved budget and schedule

• Reviewing project reports to ensure that due action points are highlighted and addressed to ensure that projects are implemented within the targeted timeline and quality requirements 2. Applies formal project management principles and practices during the planning, implementation, monitoring and completion of projects, ensuring effective management of scope, resources, time, cost, quality, risk and communications complemented by:

• Understanding the impact of the various projects to the business requirements and to the department/division/group’s Terms of Reference

• Coordinating with other teams to ensure that the project plans are fully synchronized and are able to derive the optimum benefit in terms of early provision, lower cost and assured quality

• Conducting comprehensive risk assessment and develops plans for mitigating these risks, including potential delays

Network Design Assurance Role

1. Validates the engineering design of the IP Network for Broadband and Mobile networks following:

• Creation of the long term (3-5 yrs.) and short term (1-yr) engineering plan for the IP network 2. Determines if optimal IP network architecture have been implemented following principles and standards as applied to wire line and wireless voice and data networks:

• Next Generation IP network architecture principles and standards

• IP Routing Protocols principles and standards

• IP Address versions 4 & 6 principles and standards

• SS7oIP principles and standards

• Network security principles and standards

• Telecommunications Network Operation principles and standards

• Data, voice, images and video transfer principles and standards

• Knowledge of new technologies on IP and related technologies which are being or can be supported by the IP network

3. Manages the capacity, quality and performance of the IP network by:

• Developing plans which incorporate sufficient IP network capacity to cater to business requirements

• Formulating strategies and programs for IP network resiliency

• Providing Operations Support during major/catastrophic outages wherein provision of emergency / interim IP network capacity and routing is required

• Consolidating the updated IP network and related projects documentation Administrative and Management Role

1. Applies the principles of business analysis in the planning, re-engineering, requirement gathering, operations, processes and practices

2. Understands the various business requirements and translate them to an integrated IP network plan

3. Formulate strategies to ensure that the IP network plan can support the business roll-out requirements while providing the just-in-time network capacity, and network diversity while deriving operational cost efficiency

4. Makes certain that the CAPEX cost of IP projects supports the targeted decline in transport infrastructure cost

5. Policies and processes governing network roll-out projects in developing the following:

• Request for information/request for proposal (RFI/RFP), Engineering Work Plan (EWP), Network/Security Guidelines, and Work Order

Oct 2002 - Sep 2011

(9 years)

Professor

DLSU - Taft / PUP - Manila

Industry Education

Specialization Engineering - Electronics/Communication Role Telecommunication Engineer

Position Level Assistant Manager / Manager

• Handles graduating students and teaching communications subject such as Data Communication and Communication System’s Analysis and Design. Nov 2006 - 2008

(1 year 2 months)

Sr Specialist / Head Technical Learning School

Globe Telecoms

Industry Telecommunication

Specialization Training & Development

Role Training & Development

Position Level Supervisor / 5 Years & Up Experienced Employee Identifying and conducting technical training and development needs within the organization through job analysis, appraisal schemes and regular consultation with business managers Designing, developing and delivery of technical trainings and development programs based on both the organization’s and the individual's needs; considering the costs of planned programs and keeping within budgets

Assessing the return on investment of any training or development programmed is becoming increasingly important; working in a team to produce programs that are satisfactory to all relevant parties in an organization, such as line managers, accountants and senior managers at board level

Developing effective induction programs; conducting appraisals; devising individual learning plans; manages cadetship programs for the technical group within the company Managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the organization; Monitoring and reviewing the progress of trainees by using questionnaires and through discussions with managers; ensuring that statutory training requirements are met; evaluating training and development programs;

Amending and revising programs as necessary, in order to adapt to the changes that occur in the work environment; helping line managers and trainers to solve specific training problems, either on a one-to-one basis or in groups; supervising the work of trainers; Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;

Mar 2002 - Nov 2006

(4 years 9 months)

Lead technical training engineer / Sr. Specialist

PLDT

Industry Telecommunication

Specialization Engineering - Electronics/Communication Role Supervisor/Team Lead

Position Level 1-4 Years Experienced Employee

Designs and conceptualizes training programs of clients per needs basis. Performs teaching and facilitating functions for at least two courses of different disciplines (IP Networking / Routers / Switches / Core and Transport Elements) Reviews and recommends approval of the most appropriate modules, training materials to ensure the effectiveness of each conduct.

Studies and conduct skills development programs related to the function of the section. Provides consulting services and productivity measures for special projects. Designs positive reinforcement techniques and recommends appropriate venue for the training. Conducts training needs analysis studies through interviews, group meetings feedback, and survey questionnaires for identification of clients’ needs, skills and attitude development requirements.

Networks with client organizations regarding application of new systems and standards. Oct 2000 - Mar 2002

(1 year 6 months)

Switch / Transport Engineer

PLDT

Industry Telecommunication

Specialization Engineering - Others

Position Level Supervisor / 5 Years & Up Experienced Employee Operates and maintains round-the-clock all network management systems and corresponding ancillary facilities under the responsibility of the division. Operates and controls round-the-clock PLDT/SMARTs core network which includes all voice and data switches, transport backbone (wire / wireless), ancillary power facilities and environmental support system within the prescribed area of responsibility using SMS, CMS, PEMS, and other network management support systems. Performs first line software maintenance.

Provides technical assistance to other groups in PLDT/SMART on the formulation and introduction of new services in the network.

Undertakes special studies that may be required by management in support of company operations.

Jun 2000 - Sep 2000

(3 months)

Management Trainee

ROHM Electronics Inc.

Industry Semiconductor/Wafer Fabrication

Specialization Process Design & Control/Instrumentation Position Level Fresh Grad / < 1 Year Experienced Employee Performs quality-related analysis in ensuring the integrity of the product. Creation and modification of standards in order to uplift the quality of products. Conducted pre-service tests for international acceptance to maintain good foreign image. Performed planning and administration of the division to improve work quality. Provides the necessary recommendation to higher administration related to other elements in the company network.

Education

2012 DLSU - Manila

Postgraduate – Master of Science in Electronics and Communications Engineering Major Electronics and Communication

CGPA 90.0 / 100.0

2003 College of St. Benilde Dela Salle University

Post Graduate Diploma / Master's Degree in Education/Teaching/Training Philippines

Major training and development

CGPA 89.0 / 100.0

Skills

Advanced Driving Skills, Public Speaking, Service Delivery and Project Management, People Management, Telecommunication, Networking Skills, Training and Development, Project Management Skills

Intermediate PMP, Agile and ITIL Processes Certified Languages

Proficiency level: 0 - Poor, 10 – Excellent

Language Spoken Written

English 9 9

Jobstreet English Language Assessment (JELA)

Date Taken 13 Nov 2010

Score 38/40

Additional Info

Other Information

Affiliation

Member Project Management Institute

Member Institute of Electronics and Communications Engineers of the Philippines

Personal Background

Good moral character, fluent in written and spoken English, excellent analytical skills, resourceful, pro-active, goal-oriented, good administrative and planning skills

Professional Electronics Communications Engineer

PMP and ITIL Certified

Agile Practitioner

About Me

Gender Male

Age 43 years

Telephone Number (+63) 2-7966666

Address 1B Villaran Apartment Gen. Atienza St. San Antonio Village Pasig City Nationality Filipino

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