Sales Manager
Resume:
WORK EXPERIENCE
SALES MANAGER
Crossroads Ford Sanford/Crossroads Ford Cary - Cary, NC
December 2016 to Present
Implement Early Management involvement with each prospect and ensure continuous involvement and follow up is being completed. Monitor and continually improve CSI and customer retention. Staff and oversee day to day operations of Sales Department. Help plan and achieve both short and long range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans. Pencil, structure, obtain approvals and rehash deals. Work with different financial institutions to obtain loan approval before turning it over to Finance to complete all paperwork and contracts. Oversee new car inventory and dealer trades. Appraise cars and Audit trade appraisals. Train, develop and lead team to meet and exceed goals and objectives of dealership. Achieve numbers set by manufacturer. Help to achieve and maintain CSI. Train and hire sales staff. Oversee Finance Dept, CIT's and make sure deals fund and turn as soon as possible. Handle customer issues that arise and make sure they are addressed and resolved. General Sales Manager
Sport Durst Hyundai - Durham, NC
December 2015 to December 2016
Staff and Oversee day to day operations of Sales. Help plan and achieve both short and long range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans. Pencil, structure and rehash deals on both new and pre-owned inventory. Work with different financial institutions to obtain loan approval before turning it over to Finance to complete all paperwork and contracts. Oversee and order new car inventory and dealer trades. Appraise cars and audit trade appraisals. Oversee Recon Dept. Train, develop and lead team to meet and exceed goals and objectives of dealership. Achieve numbers set by manufacturer. Help to achieve and maintain CSI. Train and hire sales staff. Oversee Finance Dept. CIT's and make sure deals fund and turn as soon as possible. Structure budget for dealership. RDR and report new car sales to the manufacturer. Handle customer complaints and issues. SALES MANAGER/USED CAR MANAGER
Terry Labonte Chevrolet - Greensboro, NC
September 2013 to December 2015
DAVID
SALINAS
Automotive (General) Sales Manager/Used Car Manager Wake Forest, NC 27587
**********@*****.***
Single-Source Manager with a broad range of experience, expertise, vision and enthusiasm. Authorized to work in the US for any employer
Staff and Oversee day to day operations of Sales. Help plan and achieve both short and long range advertising plans, sales promotions, staffing needs, lease promotions and compensation plans. Pencil, structure and rehash deals on both new and pre-owned inventory and work with different financial institutions to obtain loan approval before turning it over to Finance to complete all paperwork and contracts. Oversee and order new car inventory and dealer trades. Appraise cars and audit trade appraisals, oversee Recon Dept. Train, develop and lead team to meet and exceed goals and objectives of dealership. First month at Dealership we had a record month in volume and gross. Achieve numbers set by manufacturer. Help to achieve and maintain CSI. Train and hire sales staff. Oversee Finance Dept. in getting deals bought. Structure budget for dealership. RDR and report new car sales to the manufacturer. Handle customer complaints and issues. SALES MANAGER / USED CAR DIRECTOR
Mark Jacobson Toyota - Durham, NC
July 2011 to August 2013
Operated independent building (Truck Center/Pre-Owned sales). Worked from start to finish in every process of the sale; Staffed and oversaw day to day operations of Sales. Worked deals on new trucks and pre-owned vehicles through ELEAD1ONE (ELEADS), penciled and structured deals and worked with different financial institutions to obtain loan approval before turning it over to Finance to complete all paperwork and contracts. Trained, developed and led teams to meet and exceed goals and objectives of dealership. Helped to achieve and maintain CSI. Train and hire sales staff. Purchased inventory and worked with various vendors to recondition pre-owned inventory. Assisted GM in ordering of New Toyota trucks allotment monthly. RDR and Report cars. USED CAR MANAGER
Flea Hill Automotive - Eastover, NC
2007 to 2011
Pencil and structuring deals, appraise cars, audit trade appraisals, worked with different financial institutions to get the loan approval, Rehash deals. Hire train develop and train a team to meet and exceed goals and objectives of dealership as well as individual goals. Monitored Internet Dept and CRM. Follow up with prospects . Purchase pre-owned cars and oversee Recon Dept and work with various vendors. Hands on in all areas of variable operations. SALESMAN / FINANACE MANAGER / SALES MANAGER
Crown Ford - Fayetteville, NC
2000 to 2007
Sales, Contacting customers, lead follow up, meet and greet, assess customer needs; Pencil and structuring deals, appraise cars, worked with different financial institutions to get loan approvals; rehash deals. Complete customers finance paperwork, present menu and sell backend products. Hire, train, develop and manage a sales team to meet and exceed goals and objectives of dealership. Help achieve and maintain CSI. handle customer complaints and issues. Assist in maintaining and ordering inventory. Assist in promotions and ads. Monitor CRM and follow up with customers. Hold training in group and one on one settings.
PROJECT MANAGER
D&D Underground - Fayetteville, NC
1994 to 2000
Install underground phone, CATV Services, water line, sprinklers systems, power lines. Operate heavy equipment, such as backhoes, plows, trenchers, boring machine, excavators, line trucks, bucket trucks, and missiles. Operated different locating equipment to locate underground utilities. UNDERGROUND SUPERVISOR
Regional Cable - Fayetteville, NC
1988 to 1994
EDUCATION
Some college
SKILLS
Business Development
Key Holder
Cold Calling
Sales
Salesforce
Account Management
Data Entry
CRM
Powerpoint
Inventory Management
Management Experience
Sales Experience
Sales Management
Google Docs
CERTIFICATIONS AND LICENSES
A.F.I.P. ( Association of Finance and Insurance Professionals ) JM&A Finance
ADDITIONAL INFORMATION
Sales Leadership & Key Client Relationships
Operations Leadership & Organizational Efficiency
Effective Communication Skills
Track record for Gross Margin Retention and CSI.
First Look / Max Digital
Strong deep sub-prime
AFIP Certified
Strong on Desk, Structuring, obtaining approvals and rehashing Deals. Knowledgeable of Banks/Credit Unions and their
•
•
•
•
•
•
•
•
•
•
•
•
•
•
programs.
Strong Negotiation and Communication Skills
JM&A Files Class and certification,
Proficient in training/building Productive Sales Teams in group and one on one settings. Excellent Closing Skills. Proficiency with MS Office (Word, Excel, PowerPoint). ELEAD1ONE (ELEADS)
DealerTrak, Route One, CUDL, True Car, MMR, CDK (ADP) Reynolds and Reynolds, Reynolds’s Ignite, DealerSocket, CRMSuite, Contact Management
Auto Trader, V Auto, First Look, AAX, Laser Appraiser, First Pencil, Car Research, Vinsolutions, Dealer Centric. CUDL Etc
Excellent in building rapport and listening to customers needs and concerns. Proficient in Finance, keeping CIT’s clean and turned in a timely manner. Very knowledgeable and efficient in Pre-Owned, appraising, purchasing, auctions, reconditioning, marketing etc..
Contact this candidate