Kelly Shepard

*** *** ***.

Troy, NY *****

adebb7@r.postjobfree.com

Professional Profile

Friendly and hardworking with several years’ experience in customer service. Reliable and punctual with good organizational and communication skills. The ability to work with others and complete tasks in a timely manner. Extensive knowledge in Microsoft Word Office Suite. Goal oriented with extreme attention to detail.

Work Experience

Zdonix Multimedia, Office Manager May 2011-Present

Troy, NY

Point person for maintenance, mailing, shipping, supplies, equipment and bills. Organize and schedule meetings and appointments. Event planning and customer service. Organize office operations and procedures. Coordinate with IT department on all office equipment. Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time. Manage contract and price negotiations with office vendors, service providers and office lease

Hannaford April, Cashier April 2009- December 2010

Wynantskill, NY

Duties include customer service, operating scanners, scales, cash registers, and other electronics. Balancing the cash register, accepting payments, ensuring all prices and quantities are accurate, providing a receipt to every customer and processing refunds.

American Cancer Society, Secretary for Public Affairs July 1991- August 1993

Albany, NY

Respond to calls, emails, and routine letters; direct inquiries to the appropriate person. Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents and fundraising. Maintain budget and purchase supplies for the office; track inventory of office supplies. Write and distribute routine correspondence and reports; compile data and prepare computer reports. Proofread and edit documents to ensure proper spelling and grammar as well as compliance with company policy; recommend revisions as needed

Education

University of Phoenix/Axia College

2011, Associate Degree in psychology

Troy High School

References furnished upon request.