Human Resources

OKOSUN MARY EBEHITALE

Address: Number ** Ayilara street, off Cole, Ojuelegba road, Surulere, Lagos State.

Mobile – +234**********, +234********** Email: ************@*****.***

PROFILE

I am a 2years experienced customer /sales support professional with the passion to strengthen and build a relationship between organization and customers and ensure their needs are met at all times.

WORK EXPERIENCE

NTEL July 2018 -Present

Retail Store Executive /Customer Service

Description

Sell telecommunications products and services to both individuals and companies.

Build Market position by locating, developing, defining, negotiating, and closing business relationships.

Keep abreast of current technology trends.

Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.

Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios.

Book and install new lines/circuits/bundles/services to meet established monthly quotas.

Design customized, cost-effective solutions for the client.

Manage a territory using technology, prioritization and time management skills.

Submit pricing and pre-qualification requests reflecting the client’s requirement.

Maintain an updated database in sales database including all activities, partners, and opportunities with their current status.

Maintain open and effective line of communication throughout the organization to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.

Capture and review any competitive intelligence gathered and proactively communicates this information to marketing.

Define personal and corporate revenue objectives.

CredCentral Limited Victoria Island, Lagos

Business Developer November 2017-July 2018

Marketing of loans

Maintaining relationships between customers

Ensuring excellent customer service and follow up of customers

CORE SKILLS

Customer Services

Strategic Planning/Analysis

Regulatory Compliance

Policies & Procedures

Networking

Competitive Intelligence

Quality Assurance

MS Office Suites

Time Management

Database Management

Organization Management

I.T. Skills (Microsoft Word, Excel and PowerPoint)

EDUCATION

University of Benin City, Edo State. November 2011--October 2015

B.Sc (Hons) Social Work

(Second Class Upper Hons)

Phelim High School GRA, Benin City, Edo State. May 2011

Senior School Leaving Certificate (WAEC),

CERTIFICATION&ACHIVEMENT

Charted Institute of Personnel Management of Nigeria (in view)

REFERENCE:

Based on request

Contact this candidate