Accounting Customer Service

i

Mohamed Rasheed VP

Accounts & Finance (*+ Years Professional Experience)

Mobile No: 050-*******

E-mail: ********@*****.***

Dubai, United Arab Emirates

PROFESSIONAL SYNOPSIS:

A well-versed and highly accomplished Accounts & Finance Executive with over 9+ years of experience in Accounts and Financial operations, Expert in preparing Financial Report / Account Reconciliation / Accounts Payable & Receivable / Debt Management/ Receivables Aging Report. Possess Excellent Communication Skill, Inter-personal Skills, Decision-making Skill, Teamwork and Proficient in MS Office Applications.

CORE COMPETENCIES:

Sound hands-on proficiency in Financial and Accounting work process especially in Educational industries (8+ Year experience in Heriot Watt University-Dubai Campus)

Expert on process of Accounts Receivables (AR), Billing & Collections for 9 years as a significant participant of such Software implementation in the organization.

Able to reduce amount of Accounts Receivables (AR) Overdue & Bad Debt through an effective Debt Management Systems.

Established and implemented a new Payment Plan / Schedule by restructuring it ensuring benefit to organization.

Ability to work independently and maintain full set of Accounts according to International Financial reporting systems and based on local laws.

Potentially contributing to Administrative Function of the College’s routine execution especially in the process of student’s Admission, Academic & Registry Department.

Attention to Detail with strong Organizational, Analytical, Time Management and Teamwork Skills.

Excellent Communication Skill, Sound knowledge in Accounting Principles and ability to handle Multiple Assignments with Limited Supervision.

Excellent Inter-Personal Skills, Initiative, Administrative and Prioritization Skill

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Tally.ERP.

Ability to provide quality customer service.

WORK EXPERIENCE:

HERIOT WATT UNIVERSITY-DUBAI CAMPUS, DUBAI,UAE(04 December 2011- Present) Accountant - (Study World Higher Education FZ LLC) Area of Exposure:

General Accounts & Finance Accounts Receivable (AR) & Debt Management Financial Records & Reporting Students Services, Invoicing & Collections ii

Key Accountabilities:

I. General Accounts & Finance

Prepare regular reports & summaries of accounting activities -Invoice, statements, receipts, etc.

Reconciles financial discrepancies by collecting and analyzing account information

Process the staff expenses claims, via cash, cheque or transfer.

Accounts reconciliation prior to VAT invoice auto-generation.

Identify weaknesses and risks inherent within the budgetary process.

monitor incoming payments from accounts receivable and outgoing payments from accounts payable

Regular review of payments received, confirmation to the customers and its allocation

Coordinated with other departments in maintaining the accuracy of activities being posted in the general ledger

Administered online banking functions

Provide accurate, timely, and relevant recording, reporting, and analysis of financial information II. Accounts Receivable (AR)/Debt Management procedure

Prepare and review ageing reports and follow up outstanding invoices for payment.

Monitor and track Fee Reminders & notification to Students.

Maintain all accounts receivable records and back up materials.

Review daily overdue collections, update it in respective Department (Legal, Registry Dept. Etc.)

Liaise with Legal Department & Registry Dept for Further action on overdue fees matter.

Identify and investigate non-payments, delayed payments and other irregularities

Organize recovery system and initiate collection efforts by preparing and recommending policies and procedures

III. Financial Records & Reporting

To produce Financial and Aging reports to the Management.

preparing budgets and financial forecasting report to the Management.

Prepare Accounts receivables Performance analysis report

Finalize Bad Debt & Bad Debt recovery Report

Finance clearance report especially during Graduation & Enrolment.

To prepare unaudited annual financial reports (AR area) prior to the audit & Substantiates financial transactions.

IV. Students Services, Billing & Collections

Online invoicing of student fees through respective company’s web invoicing portal.

To lead the fee collection and counter activities.

Banking of CDC daily and reconciles it.

Handing the students queries via; Direct, Email & Telephone queries,

To restructure the payment plan/Schedule based on the merits of client request.

Prepare, communicate and distribute fees statements to all students on each term. iii

M/S. WAMPEE TECHNOLOGIES, KERALA – INDIA (01 July 2010 – 31 July 2011) Accounts & General Administrator- Accounts & Sales Department

Reviewed, prepared and issued bills and invoices to clients

Record the accounting entries of daily business transaction

Assisting with marketing campaigns

Opening and closing accounts as instructed by the Account Manager

Handled general administrative duties of the account department EDUCATION:

Master of Business Administration (MBA) with specialization in Finance and Human Resources (2008 - 2010) – Anna University, India

Bachelor in Accounts & Finance with Computer Application (B.Com.) (2005 - 2008)- University of Calicut, India.

Higher Secondary Education (H.S.E) in COMMERCE from Board of Higher Secondary Education, Kerala

(2003 - 2005).

TRAINING:

Microsoft EXCEL, WORD, POWERPOINT, OUTLOOK for business – INFOPARK Academy, Kerala, India

Certified Training in Computerized Accounting.

TALLY.ERP Enterprise Resource Planning Software for Accounting

Orison ERP Accounting software (College / Education institution ERP Software)

Training program for organizational work culture & behavior - Heriot Watt University PERSONAL SUMMARY:

Date of Birth : 25th April 1988

Nationality : Indian

Martial Status : Married

Visa Status : Employment Visa (Transferable)

Languages Known : English, Hindi & Malayalam

LinkedIn : https://www.linkedin.com/in/mohamed-rasheed-vp-96476999/ DECLARATION:

I do hereby declare that above stated information is true and correct to the best of my knowledge and belief.

Mohamed Rasheed

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