Customer Service Office

Name : Kalai vani a/p Sree Ramalu

Address: No, ** Jalan 3/9,

Taman Bukit Rawang Jaya

***** ******

Selangor Darul Ehsan

Mobile No : 010-******* / 014-*******

E-mail : ***********@*****.***

PERSONAL PARTICULARS

Date of Birth : 21 April 1984 Marital Status : Married Nationality : Malaysian Sex : Female

EDUCATION & QUALIFICATIONS

Degree : Bachelor of Business Administration

University : Atlantic International University

Grade : 2nd Class Upper (Current CGPA 3.50)

Graduation : Sept 2004

Modules Completed At University

Information Management

Marketing

Office Administration

Finance

International Marketing

Economics

Malaysia Legal System

Business Communication

Human Resource Management

Principal of Management

General Management

Higher Educational

Higher Diploma : Higher Diploma of Business Administration University : Atlantic International University

Grade : CGPA 3.50

Modules Completed

* Office Administration

* Business Communication

* Information Management

Qualification : Sijil Pelajaran Malaysia (SPM)

School : SMK Seri Garing Rawang

Year : 1999 to 2001

Qualification : Pelajaran Malaysia Rendah (PMR)

School : SMK Seri Garing Rawang

Year : 1997 to 1999

Qualification : Ujian Pelajaran Sekolah Rendah (UPSR) School : Sekolah Rendah Jenis Kebangsaan (Tamil)Rawang Year : 1991 to 1996

COMPUTER SKILL

Microsoft Word

Power point

Microsoft Excel

Publisher

Microsoft Access

Internet Explore

Typing

EMPLOYMENT HISTORY

Current Job:-

Company : JPR TRANSPORT SDN BHD (International School) Position : Admin Cum Accounts Executive

Year : 2016 to present

Job Response :

Handle administrative duties

Prepare weekly report

Keeping records, reports and filling

Daily clerical and administrative duties

Schedule and coordinate meetings, appointments for managers or director

Prepare document for meetings

Maintain office supply inventories and equipment

Maintain records of staff, telephones, parking and petty cash

Maintain and update employee personals records, prepare monthly payroll and statutory Submissions

Assists in managing and controlling employee benefits utilization such as overtime, allowance

And medical benefit

Manual GST document record

Calculating and checking to make sure payments, amounts and records are correct.

Sorting out incoming and outgoing daily post and answering any queries.

Managing petty cash transactions.

Controlling credit and chasing debt.

Reconciling finance accounts and direct debits.

Previous Job:-

Company : SCICOM (MSC) BERHAD

Position : Admin Executive

Year : Sep 2009 to 2015

Job Response:-

Prepare monthly report

Prepare minutes and submit minutes for approval

Answer, screen and transfer inbound phone calls

General clerical duties including photocopying, fax and mailing

Maintain electronic and hard copy filing system

Retrieve documents from filing system

Handle requests for information and data

Resolve administrative problems and inquiries

Prepare and modify documents including correspondence, reports, drafts, memos and emails

Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors

Prepare agendas for meetings and prepare schedules

Record, compile, transcribe and distribute minutes of meetings

Open, sort and distribute incoming correspondence

Coordinate and maintain records for staff, telephones, parking and petty cash

Update employee personals records, prepare monthly payroll and statutory submission Company : Besteel Berhad

Position : Purchasing Executive

Year : 2002 – 2009

Job Response:-

Process the purchase orders by liasing with suppliers or principals Review stock purchase by monitoring market conditions, current stock levels, lead time required for manufacturing, potential price increase, anticipation of new orders from customers, suppliers conditions

Ensure all purchase are approved within mandated guidelines Avoid overstocking by working with product manager and warehouse manager on slow moving inventory

Track annual purchasing commitments to principals

Assist in the sourcing locally and overseas for new goods not supplied by regular principals/suppliers

Arrange air and sea freight and liaise with forwarders on services and costs Manage the local and overseas purchase enquiries

Ensure insurance declaration is done for purchases

Process GRN (Goods Received Note) and arrange payment to suppliers

Cost the goods purchased by incorporating freight and ensure that all costs incurred in operating dept are kept within control

Organize the purchasing team to ensure even workload, coverage of duties and training Review regularly processes to streamline, improve throughput and reduce paper work and rework Ensure seamless integration with logistics/warehouse and customer service Assist in the training of new purchasing staff

KNOWLEDGE,SKILLS AND ABILITIES

Computer skills and knowledge of relevant software

Knowledge of operation of standard office equipment.

Knowledge of clerical and administrative procedures and systems such as filing and

record keeping

Knowledge of principles and practices of basic office management

Ability to follow oral and written instruction

Ability to operate standard office equipment

Computer skills including the ability to operate spreadsheet and word processing program

Stress management skill

Time management skill

LANGUAGES

Languages Spoken Write

Bahasa Malaysia Good Good

English Good Good

Tamil Good Good

ADDITIONAL INFO

Vision:-

To be creative and innovative person who possess strong foundation and depth business knowledge and management skills.

Job Objective:-

To contribute analytical thinking and continuous efforts to execute and improve job responsibilities.

Personal Motto:-

Always have the beginners mind. The learning process is forever and complacency will never take place in one’s mind.

Curriculum Qualification:-

Member of Indian cultural club > Member of internet club

Member of badminton club > Member of history club

School librarian

Contact this candidate