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Customer Service Representative

Location:
Fereej Ibn Dirhem, Qatar
Salary:
2500-4000
Posted:
July 05, 2020

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Resume:

ROSE ANN VERGARA JUMENTO

adeb74@r.postjobfree.com

+974********

Present Address: *** *** ** ******** *** Ar Rayyan Qatar Basic Information

Age Birth Date Gender Civil Status

** *** *, **** ****** Single

Height (cm) Weight (kg) Nationality Religion

152.44 69 Philippines Islam

Work Experience

Nov 19, 2019- PRESENT SPORTS COACH (PRIVATE COACH KARATE)

(9 Month until July 19, 2020) Sheikh Ahmed Khalid Al thani New Rayyan

As Karate instructors enjoy the challenges and rewards of teaching not only a set of physical skills and fighting techniques, but also of instilling core values of martial arts into their students. Values such as discipline, perseverance and integrity are central to martial arts.

June 2019-September 2019 Customer Service Representative (BPO TELCO) IQOR Philippines

Santa Rosa Laguna

• Our responsibilities are to handle calls. We are using computer and some important tools to assist

them.

• Assisting them for their bills and some of their complaint regarding their account and services.

• We talk to customer in Fluently English no

bilingual language is allowed.

• We make them feel they are important and family. May 2017- May 2019 Physical Culture Trainer “Karate”/ Receptionist

(2 Years, 4 weeks) Ninja Martial Arts Training Academy Dubai, UAE

Sept 2016-March 2017 Receptionist/ Karate trainer

Ocean Kids Institute

Al Nahda Dubai, UAE

• As a KARATE teacher it is my responsibility to

train and teach, reaching out my students in dojo.

• Teach also discipline to become a good individual at home, community, teach physical strength and to be good athlete in future.

• As a RECEPTIONIST after training and teaching

my class. My obligation and commitment to my

organization or company is to greet and assist the new client to their needs.

• I help them to meet their expectations to our

company.

• Managing paper works and doing Data entry jobs

• My obligation also to receive the payments from

clients, check their monthly dues using the data

base.

• Handling incoming calls and outgoing calls.

Feb 2011- Aug 2013 Receptionist/Cashier

(2 years, 6months) Infiniti Fitness and Beyond (pure Fitness Sdn Bhd) Sooka Central Building Kuala Lumpur Malaysia

• Call handling

• Greet everyone who comes walk in client

• Check in the member and verification

process

• Registration of guest and collection of the

fees

• Managing paper works and makes the front

desk clean and organized.

Educational Attainment

June 2009- March 2013 STI College (Lipa City Philippine Branch) Bachelor of Science in Business Management

Sept 2014- Nov 2014 TESDA

Vocational Diploma/ Short Course Certificate

Barista NCIII

Licenses/ Certifications

Nov 05, 2014 TESDA NCIII of the Philippine Tvet

Qualifications and Certification.

140***********

Dec 29, 2014 PKL SHITOKAI (Shodan)

01-20170115-NK

Government Documents

Passport ID Number: P2817528B

Place of Issue: DFA BATANGAS

Date of Expiration: Aug 18, 2029

NBI Clearance ID Number: V626LRFN68-LA558340

Date of Expiration: Aug 28, 2020

Trainings/ Seminars

Sept 13, 2014-October 03, 2014 Finishing Course for Call center Agents NITEX Inc./ TESDA

Tanauan Batangas

Skills Computer navigation Call handling using Cisco System Point of Sales Ms Office QuickBooks Karate Shotokan Style Adobe Photoshop Basic

Languages English Malaysian Basic Arabic Tagalog Character References

Mylene Albaytar Manager

Amiya Rosa Real State

+639********

Rose Ann Vergara Jumento

Applicant



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