Bartender/Waiter
Resume:
MARK JERICHO
GONZALES MARQUEZ
EXPERIENCE
BBF Gastro Bar and Lounge, Dubai — Bartender
October 2019- Present
• Resume and proven working experience as a bartender
• Excellent knowledge of in mixing, garnishing and serving drinks
• Computer literacy
• Knowledge of a second language is a plus
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean Loca Restaurant n Bar, Abu Dhabi — Bartender
DECEMBER 2016 – October 2019
• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Check customers’ identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations
• Assisted guests with making menu choices in an informative and helpful fashion.
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
• Answered questions about menu selections and made recommendations when requested.
Sammach Restaurant, Dubai — Barman
NOVEMBER 2014 - NOVEMBER 2016
Maintained full knowledge of bar and menu items and made recommendations. Prepared coffee and espresso drinks.
Discovery Gardens Street 8
Dubai, United Arab Emirates
*************@*****.***
SKILLS
Basic cocktail/mocktail knowldedge
Coffee expertise
Up-selling
Conflict resolution
POS systems
Cash register operation
Cooperative team player
Multitasking
Food preparation
Safe food handling practices
Product displays
Espresso machine operation
Engaging personality
Detail oriented
Inventory management Problem
solving
Wine serving
Suggestive selling
Seattle’s Best Coffee, Philippines — Barista/ Cafe Trainer MARCH 2012 - JUNE 2014
Adhered to recipe and presentation standards for specialty coffee drinks. Resolved customer disputes with tact and professionalism. Updated menu with daily offerings and specials, using personalized artistic touches. Greeted and connected with every customer, recommending drinks and pastries. Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
Maintained calm demeanor during high-volume periods and special events. Arranged merchandise in innovative and eye-catching displays. Supported store manager with recruiting, interviewing and hiring baristas. EDUCATION
Bachelor of Science in Hotel and Restaurant Management 2008-2012
Cavite City, Cavite Philippines
PERSONAL INFORMATION
Nationality : Filipino
Date of Birth : Baguio City, Philippines
Date of Birth : November 3, 1987
Language Spoken : English
RELEVANCE EXPERIENCE
Can work in a very busy outlet.
Could have a rotating shifts and can
work as either a waiter, cashier and
food runner.
Trained multiple newly hired
baristas and managers in 10
months.
Trained entire staff in one cafe
branch for the quarterly new
promo drinks and its standards
procedures followed.
Responsible for monthly inventory
management and predicts stocks
and products to be used in a
month. promoted as a Cafe Trainer
AWARDS
WSET - Wine and Spirits
Educational Trust. Level 1 passer
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