Office work

Professional Summary

Skills

Work History

HEATHER SCHILDROTH

618-***-**** ************@*****.***

Enthusiastic, hard worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of File Maker and Microsoft Word. Motivated to learn, grow and excel in any office setting. I am a quick learner, and logical thinker. I also have a sunny disposition and known to be diplomatic. Thank you for the consideration of my resume! Reference assistance

Credit checks

Accuracy verification

Handling sensitive financial information

Credit Reference Verification Processor 04/2016 to 03/2020 Hotel Credit Association – Grafton, IL

Handling confidential credit information on applications for companies, associations, and organizations. Setting up reports, using a filemaking software, to obtain credit reference verifications on applying entities. Researching addresses and company information. Answering multiple telephone lines, assisting caller or directing to the appropriate party. Sending faxes, e-faxes, and emails. Calling multiple hotels all over the world to obtain information on applicants. Laid off due to COVID19

Merchandiser 03/2015 to 04/2016

O'Reillys Auto Parts – Alton, IL

Arranged consistent shelves, bins and racks at Number locations by following established planograms.

Organized store merchandise racks by size, style and color. Verified products appeared at correct locations in proper quantities. Unloaded arriving product stock and moved to store display areas. Monitored inventory levels and kept adequate stock in product displays on sales floor. Updated pricing and signage to complete product displays and educate customers. Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

Assistant Store Manager 12/2010 to 12/2014

Education

Family Dollar – Jerseyville, IL

Rotated merchandise and displays to feature new products and promotions. Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Answered questions about store policies and concerns to support positive customer experiences. Advanced to keyholder and assistant manager-in-charge in manager's absence. Supervised team of Number employees and provided feedback on performance. Processed payments for credit and debit cards and returned proper change for cash transactions.

Promoted to Assistant Manager after only Number months with company. Served as floating manager-on-duty, MOD, to cover shift shortage. Administrative Assistant 09/2003 to 05/2013

Eastland Baptist Christian Academy – Jerseyville, IL Kept permanent records of student grades and activities. Prepared transcripts. Assisted students 4th - 12th grade in their daily learning/studies.

High School Diploma: General Studies 05/1991

Victory Baptist Christian Academy - Jerseyville, IL Legal Office Assistant

Lewis And Clark Community College - Godfrey, IL

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