Sales Customer Service
Resume:
Stuart B Danaher
**** ***** ***** *****, ************, UT 84129 719-***-**** **************@*****.***
LabCorp
Salt Lake City, UT 84102
To Whom it may concern:
Seeking both my Associate’s and Bachelor’s degrees in Biotechnology has reinforced my life long affinity for science and medicine. While my corporate work history has spanned retail, customer service, sales and development both associate and management levels, I am now pursuing my desired career in biotechnology. Work and volunteer experiences have given me skills in developing strong relationships, communication, and project management. Advancing to new roles in each company has opened opportunities to expand my network and take on new tasks often developing a whole new process.
My varied experience has allowed me to improve my adaption to numerous challenges. With my roles as a supervisor and curriculum developer, I would learn and analyze a given project or procedure and find ways to track and optimize it. I have been responsible for companywide communication, events, and training materials. With these, I have been entrusted to research and gather feedback, scope development and report success. This has caused me to be well organized and very detail oriented in ensuring each aspect of the process is recorded and reported.
In the lab, I am confident in procedure and recording data and observations. I recognize the need to follow strict protocol and safety guidelines. I can retain focus and accuracy throughout the required task. I find enjoyment in learning and helping develop new processes with each new lab experience I have encountered.
I look forward to meeting with you to discuss how I can contribute to your team.
Sincerely,
Stuart B Danaher
STUART B DANAHER
BIOTECHNOLOGY
P
E
**************@*****.***
A
6000 Sweet Basil North Taylorsville, UT 84129
Objective
This résumé shows my work history and advancements while working towards degrees in biotechnology. It is my goal to combine my work experience with my education to start a career in this field.
LABORATORY EXPERIENCE
ORGANIC CHEMISTRY
MICROBIOLOGY
CELLULAR BIOLOGY
ADVANCED GENETIC
BIOLOGICAL CHEMISTRY
BIOTECHNOLOG
KEY SKILLS
WELDING
MICROSOFT SUITE
TROUBLESHOOTING
TECHNICAL WRITING
QUALITY ASSURANCE
work history
PROGRESSIVE LEASING, LLC. DRAPER, UT 2016-PRESENT
Retail Sales Enablement Specialist
Designing and implementing sales training curriculum and materials companywide
Team Lead Retailer Success
Supervise sales agents and coach on performance against metrics
Retailer Success Representative
Motivate retail partners for improved offering of leasing program
PROPAY, INC. LEHI, UT 2010-2016
Customer Relations Supervisor
Manage the departmental operations for call center along with agent coaching and reporting metrics
Team Lead
Evaluate and resolve escalated issues with agents and customers
Customer Relations Agent
Professionally assisting customers over inbound and outbound calls and emails
AUDIODE, LLC, PROVO, UT 2015
VP of Marketing and Quality Assurance
Evaluating product and process while working with suppliers and developing launch campaign
Education
UTAH VALLEY UNIVERSITY, OREM, UT 2018-PRESENT
Bachelor of Science, Biotechnology major anticipated Spring 2022
SALT LAKE COMMUNITY COLLEGE, TAYLORSVILLE, UT 2016-2020
Associate of Science, Biotechnology emphasis anticipated Fall 2020
BRIGHAM YOUNG UNIVERSITY, PROVO, UT 2007-2010
Physiology and Developmental Biology major
References
CHRIS PROVOST
Progressive Leasing, Sr Manager Sales Enablement
*******.*****@*****.***
NICK DIANATKHAH
Salt Lake Comic Con, Volunteer Organizer
**************@*****.***
CRAIG THOMPSON
Audiode LLC, President and co-owner
***************@*****.***
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