Manager Front Desk

EMERLYN R. JAVIER

Administrative Professional

Mobile No. 056-*******

Email Address: ********@*****.***

Abu Dhabi, United Arab Emirates

OBJECTIVES:

To handle challenging work that could promote and enhance my capabilities on personal growth and to excel in a company where I can use my knowledge and talents in a very productive way. Personal Details:

Age: 31

Civil Status: Married

Citizenship: Philippines

Passport No.: P8885049A

Education:

Bachelor of Science in Nursing

(Board Passer)

With Valid UAE Driving License

STRENGTHS:

• Highly organized, detail oriented and self-

motivated

• Excellent written and verbal

communication skills in English

• High level of commitments and initiative

• Eagerly and consistently manifest a

positive attitude

• Trustworthy, hard ethics-working, flexible

and quick learner

• Excellent interpersonal skills and able to

establish rapport

• Conscientious, independent, motivated and

good initiative

• Able to work within tight deadlines

• Professionalism, Goal directed and God

KEY SKILLS:

Office skills:

Office Management, Record Management,

Data Base Administration,

Spreadsheets/Report, Event Management,

Calendaring, Front Desk Reception, Executive

Support, Client Coordination, Basic Account

Computer Skills:

MS Word, MS Excel, MS PowerPoint,

MS Outlook, MS Access, CRM, Netsuite-

(Oracle)

Centered

EMPLOYMENT HISTORY:

Core Real Estate

Al Khaleej Al Arabi Street, Abu Dhabi

Office Coordinator – March 2017 to present

• Generates monthly and weekly KPI report for department directors.

• Support the department in all administrative functions.

• Responds to consultant or director’s email, calls and other related request in a timely manner.

• Maintain physical filing system that is easy to access and maintain the same in the department’s shared folder.

• Monitor deal registrations; help chase approval and modifications as required by consultants, director and or finance.

• Review and analyze documents

• Performing activities in accordance with the process, policies and procedure of the company to derive high levels of customer satisfaction.

• Prepare and update tenancy contracts.

• Assist clients on behalf of the agent’s absence.

• Ensure effective and efficient handling of all secretarial and administrative activities and responsibilities of the department.

• Collect complete client documents from consultants prior to preparation of contracts.

• Managing petty cash for Abu Dhabi office.

• Scheduling meeting and training for the staff (ADVETI Course, weekly meeting).

• Process and submit new agency agreements until fully executes as instructed by agents and / or directors.

• Consistently coordinate any issue with CRM to Manager and provide suggestions on how to help improve the current system.

• Ensure listings are consistently verified at all times (property finder).

• Respond to adhoc request without delaying any tasks.

• Assist manager in implementation of new CRM features and ensure that they are cascaded to the team properly if not utilized at all times.

• Schedule appointment, coordinate meetings, prepare agendas take and circulate minutes and ensures follows up are conducted.

Platinum Home Estate Broker L.L.C.

Mussafah, Abu Dhabi United Arab Emirates

Administrator/Secretary - July 2014 to February 2017

• To respond quickly and efficiently to all incoming sales/leasing enquiries by telephone, fax, mail, preparing brochures as required.

• To follow up all enquiries, preparing proposals, MOU (Memorandum of Understanding) offer letter and Tenancy Contract for the clients.

• Preparing monthly report, financial report, payroll and attendance sheet.

• Facilitates receiving and distribution of employee documents, concerning attendance sheet, visa copies and incoming mails.

• Prepares purchase orders, invoices to suppliers.

• Answer telephone enquiries from customers, attend to visitors and assists other staff with their enquiries.

• Receiving cash and cheque from the client payment and recording all the payments.

• Filing of all important documents for Client and staff.

• Arranging, Scheduling and coordinating for the applicant interview and doing their offer letter.

• Upkeep of a client and agents data base, recording available properties in Property Management Software (Propspace CRM).

Al SanabelAldahabia Contracting Company

Deira Dubai United Arab Emirates

Secretary/ Receptionist - July 2013 to June 2014

• Managing diaries and making appointments.

• Booking rooms and travel arrangement.

• Preparing and distributing papers and documents for meetings.

• Dealing with post and taking minutes.

• Drafting letters and other documents, such as Power Point presentations.

• Answering the phone and answering queries.

• Using various computer packages - Word, Excel and PowerPoint.

• Ensures proper document classification, sorting, filing and proper archiving. Gloria Hotel

Dubai Internet City, United Arab Emirates

Receptionist - February 2011 to June 2013

• Carrying out the day-to-day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate leasing agents or division.

• Giving correct information about all the facilities and services provided by the company to the guests and members including the membership rates.

• Answering the telephone inquiries in a courteous manner using the standard of the hotel.

• Ensuring to give the daily, monthly report, administrative support to the manager.

• Executing routine secretarial assignments (scanning, filing, book binding etc.) Baliuag District Hospital

Bulacan, Philippines

Staff Nurse - July 2008 to July 2010

• Provide nursing care in assigned area to meet identified patient outcomes. Utilize recognized nursing techniques, procedures and established standards as outlined within the scope of practical nursing.

• Monitored vital signs, assessed change in status, passed medications, provided personal care and changed non-sterile dressings.

• Provide emergency care to patients as per the instructions of physician or surgeon.

• • Responsible for the management of the nursing diagnoses, medical assessments and regular checkup.

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