Store in Charge
Resume:
MARJORIE BAYLON GAODGAOD
Helal Al Mutairi St Lane 1 Blk. 9
Salmiya, Kuwait
Mobile: 51172294
*************@**********.***
WORK EXPERIENCES:
Alkout Mall
STORE IN CHARGE ( Asst. Rest. Mgr)
(JULY 1, 2018- Present)
• Implement adequate hygienic policies and procedures & ensure that health and safety regulations are followed at all times in the restaurant.
• Identify and delegate responsibilities to shift supervisors and staffs to ensure obejctives are met and excellent customer service is consistently achieved.
• Consistently review operations and staff to identify and problem, concerns and opportunities for improvement.
• Provide coaching and feedback to supervisors and staffs and assess performance on and ongoing basis.
• Solicit guest feedback to understand the needs and wants of the guests.
• Maintain inventory levels by regularly auditing food and non-food items taing into consideration food safety and hygiene standards( production & expiry dates, FEFO, etc.,)
• Set daily and weekly sales target to achieve the requested monthly target and ensure all reports are properly filed in a timely manner.
• Prioritize plans and adjusts schedules as necessary to maximize the sales. Avenues Phase 1
RESTAURANT SUPERVISOR
(March 2013- May 31, 2018)
• Ensuring that checklists, requisitions and proper opening-closing functions are being completed each shift
• Ensures that all paper works for NSF, Operations Evaluation and Internal Audit are up to date.
• Supervise the floor during meal period to ensure that all standards and steps of service are met through guest’s interactions.
• Observe performance and encourage improvement when necessary.
• Interact positively with the guest. Resolve problems to the satisfactions of involved parties.
• Ensures that all standards and cash handling procedures are met.
• Remain calm and alert, especially during emergency situation and/or heavy restaurant activity, serving as a role model for the staff and other employees. Frontera Verde, Pasig
Quality Assurance Specialist
(September 1, 2008 – February 2013)
Sales Representative
(2007 July- 2008 August)
Service Crew/Counter Person
(2005 March - 2007 June)
EDUCATIONAL BACKGROUND:
Tertiary B.S.B.A Major in Marketing Management
Pamantasan ng Lungsod ng Marikina
2003-2007
Secondary Central Quezon Academy
1999-2003
Primary Mauban North Elementary School 1
1993-1999
CHARACTER REFERENCES:
Jeffry Arceo Moiz Saiffudin Muhammed Riyas
1954 Restaurant 1954 Restaurant Black Tap
Shift Supervisor Assistant Manager Area Manager
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