Desktop Support Engineer

NARESH KUMAR

H.No. A-**, Street no.*, Khajuri-Khass, Delhi - 110094.

Mobile No: +91-874*******

E-mail: - ************@*****.***

OBJECTIVE: - To be a Member of a Dynamic IT Support Team which specializes in Networking, Desktop and Server Support with all Network Devices.

SUMMARY OF SKILLS AND EXPERTISE

• More then 11 + Years of experience in Hardware, Networking and Desktop Support field.

• OS Environment : Mac (Apple), Windows 2000/2003 Server and other client OS like windows 98/2000/XP Prof.

• Messaging: VPOP3, Nebero, EXCHANGE

• Installation and maintenance of LAN and WAN.

• Installing, Configuring and Maintaining Microsoft Outlook and Outlook Express and Mozilla Thunderbird.

• Work on Finacle Customer Relationship Management (FCRM)

• Strong trouble Shooting Skills such as Printer Support with willingness and ability to quickly adapt to new technologies.

TECHNICAL SKILL SUMMARY

• Desktops : Compaq, IBM, HP, HCL, Zenith, Mac

• Operating Systems : Windows- 98/2000/XP/Vista / Widows-8-7

• Network O.S : Windows 2000/2003.

• Internet Software : Internet Explorer, Mozilla Firefox, Chrome

• Internet Protocols : TCP/IP.

PROFESSIONAL EXPERIENCE SUMMARY

• Working With Sannam S4 Management India Pvt. Ltd. As System Admin (02 April 2018 To Till Date)

• Worked With NOS As Site Support Engineer (From 10 April 2017 To 02 April 2018 )

• Worked with Richa Global Export Pvt. Ltd.

As System Engineer (From 25th Dec 2013 to 2nd April 2014)

• Worked with AIPL (Advance India Projects Ltd.)

As System Engineer (From 29th Sep 2010 to Nov. 2014)

• Worked with Synergy Infonet Pvt.Ltd.

As Desktop Support Engineer (From 25th Jan 2010 to 25th Sep 2010)

• Worked with 3i-Infotech through NN Technology Services.

As Desktop Support Engineer (21 April 2008 to 20 Jan 2010).

• Worked with Richa Global Export Pvt. Ltd.

As Hardware Engineer (From Jan 2006 to 15 March. 2008)

Additional Activity

Black Berry Configuration, Backup, Restore Mail Configuration Etc.

Apple Laptop, i-Phone, i-Pad Configurations and Mail Configuration Etc.

JOB RESPONSIBILITIES

• Support and Managing for AD Server.(User Creation, System State & Server Backup.)

• Support and Managing of Exchange Server (Web Based) and User’s, Local Mail Server.

• Managing Web Based Firewall like Nebero, Hardware Bases WatchGuard.

• Managing of Antivirus server and Clients. ( E-Scan & Symantec )

• Installing and configuring windows 98/2000/XP/Vista/Windows 7, Network Printer.

• Installing and troubleshooting of printers, scanners, modems.

• Troubleshooting of Desktop Hardware related problems.

• Installing, Configuring and Maintaining Microsoft Outlook, Outlook Express and Thunder Bird.

• Installing and configuration of Symantec Corporate edition.

• Providing Call Management Services, Vendor Management Services.

• Maintenance of LAN and WAN.

• Maintaining shared folder security. Like Access and limited permissions.

• Worked on call management software Finacal Customer Relationship Management (FCRM).

ACADEMIC QUALIFICATION

• Graduation from Delhi University.

TECHNICAL QUALIFICATION

• One Year Diploma in Computer Hardware and Networking from ET&T, New Delhi.

CERTIFICATION

Microsoft Certified in Professional. (MCP)

PERSONAL INFORMATION

• Father’s Name : Shri Dhian Singh

• Date of Birth : 14th Feb 1984

• Nature : Hard Working, Positive Attitude.

• Marital Status : Married.

• Language : Hindi & English

• Field of Interest for Job : Hardware, Software, Net and Mailing.

• Time to join : 30 Days.

Date :

Place : New Delhi. (Naresh Kumar)

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