Sales Executive

NIHAL MAMOO

Mobile: (965-****-****

Email: *****.*******@*****.***

LinkedIn:

Summary

I am a multi-talented professional with more than 6 years of experience in different sectors. In my past roles I have handled a full range of different work role to meet the organisational objectives

Professional Work Experience

A-Z LOGISTICS COMPANY, KUWAIT

Designation: Logistics Associate

Duration: January 2019 – Present

Responsibilities:

Paid close attention to customers' concerns and addressed their queries and achieved an exceptional level of customer service.

Responsible for monitoring various company databases to ensure accuracy of inventory.

Conducted negotiations to resolve disagreements and misunderstandings to successfully resolve conflicts to satisfy both parties.

Arranged and confirmed delivery times with customers & suppliers.

Arranged international shipments by coordinating transportation of goods with freight forwarders.

Standardized costs for transportation to ensure economical shipping.

Plan and track the shipment of final products according to customer requirements

PASTAMANIA, KUWAIT

Designation: HR Coordinator

Duration: September 2016 – December 2018

Responsibilities:

Reviewed HR paperwork for accuracy and completeness, including verifying, collecting and correcting data.

Entered personnel data into central database & improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

Pre-screened resumes prior to sending to Department hiring managers for consideration.

Assist with new joiner’s induction program.

Preparation of letters & certificates such as salary / Experience certificate, offer, warning & termination letter.

Conducting audits of payroll, benefits and other HR teams

JACK WILLS- AL SHAYA, KUWAIT

Designation: Senior Sales Executive

Duration: January 2014 – August 2016

Responsibilities:

Greeted customers at entrance and provided professional and friendly assistance

Implemented new sales strategies for sales of Product, resulting in team surpassing monthly sales goals

Identified needs of new customers and delivered suitable products, thus increasing customer base.

Increased branch loyalty by providing strong customer service to new and existing clients

Collaborated with Store manager to maintain compliance for an accurate filing system & ensuring accuracy of inventory.

Produced communication & Sales strategies to meet KPIs.

Acted as Supervisor for sales team for new launch project with the objective of promoting close cooperation to share information and develop satisfactory solutions to successfully deliver various services.

Provided support & guidance to new sales joiners to initiate operational induction & improvements.

OOREDOO, KUWAIT

Designation: Sales Promoter

Duration: January 2012 – December 2013

Responsibilities:

Created spreadsheets to track client information to generate sales.

Responded to daily calls for orders & customer services, then entered those orders in the computer system.

Handled customer complaints by providing alternatives and solutions to complex issues.

Support CRM team to generate and provide sales leads.

Educational Qualification

MS Office- Excel Diploma

Year: 2017

Venue: Shaheen University

High School Diploma ( 11th & 12th)

Year of Graduation: 2014

University: Shaheen Institute, Kuwait

High School Education

Year of Graduation: 2012

School/College: Indian Community School Kuwait

Board/ University: Central Board of Secondary Education C.B.S.E

Skills

Microsoft Office Applications (Word, Excel, PowerPoint, Outlook, Access)

Fast typing ( 40 WPM)

Strong complaints resolution skills

Personal Competencies

Ability to work in a fast-paced environment to set deadlines & delegation of work.

Able to work effectively with different personalities.

Dedicated & highly-motivated Strong communication & interpersonal skills.

Good organizational & time management skills.

Ability to handle multiple tasks & capacity to solve problems swiftly.

Excellent oral & written correspondence with an exceptional attention to details.

Highly organized with a creative flair for project work

Ability to motivate staff and maintain good

Personal Details

Date of Birth: 11 February 1994

Nationality: Indian

Marital status: Single

Languages spoken: English, Hindi, Urdu, Arabic

References: Upon Request

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