Customer Service Employee Relations

S.DIVYA SIVAKUMAR

Payroll Process

Executive

E - Mail:

************@*****.***

Contact No.:

Mob: +91-996**-*****

Skills

APAC Payroll

management.

Knowledge in Singapore

& UK Payroll.

Finance Management

HR & Admin

Management

Digital Transformation in

Operations.

Strong customer service

focus and the ability to

build strong relationships

at all levels.

Strong ability to multi-

task and manage details

Technical Skills

SAP

C- Pay & Vista

Quadra ERP

Tally ERP 9

MS Office(Macros, Pivot

tables, data

visualization, Power

Point)

Academic Details:

B B A – 2011

Tamilnadu Open University

Address for

Communication:

No.10, Nethaji Colony 5th

Cross Street, Velacherry,

Chennai- 600 042,

Tamil Nadu,

India

Languages Known:

Tamil, English

OBJECTIVE

Multitasking team player with Customer service oriented and 12 years of experience in HR Payroll, Finance, Admin, specialized tax services and bookkeeping. PROFESSIONAL EXPERIENCE

2015-06 – 2020-02 Process Executive – ADP India Private Limited

Ensured accurate and timely payroll processing and employee payments for approximately 6000 employees via home grown payroll system.

Prepare other statutory supplemental exhibits and state specific reporting.

Prepare and submit periodic reports to Regulators on timely manner.

Employee query addressing with resolution.

Collaborates with team members to resolve issues and to identify appropriate issues for escalation.

Communicated with clients via phone and email.

2014-04 – 2015-03 Finance Executive – Akshaya Private Limited

Manage daily finance and accounting operations to support business activities and the organization growth together with the Finance Manager.

Assist in the preparation of Statutory Reporting, Management Reporting and the 3 Year Plan.

Prepare and submit periodic reports to Regulators on timely manner.

Interacting with internal and external auditors for audit completion.

Drawing up monthly financial reports & MIS. Prepare Cash Flow, CMA Data. 2011-06 – 2014-04 Account Manager – Vamsee Shipping India Private Limited

& Nandi Construction Company

Perform costing and variance analysis for inventories and working alongside Operation Department, Supply Chain.

Compiling and analyzing financial information to prepare financial statements including monthly and annual accounts, like Balance Sheets and Profit & Loss.

Ensure the Account team’s processes are as efficient as possible whilst constantly looking to make improvements where possible.

Designing and implementing the overall recruiting strategy.

Provide analytical and well documented recruiting reports to the rest of the team.

Coordinate with team leaders to forecast department goals and hiring needs.

Designing of a merit increase and salary review system with in-built factors of salary review budget, company and individual performance. 2007-10 – 2011-05 Senior Accountant & Administration Executive – Sriram Infratech Private Limited

Compiling and analyzing financial information to prepare financial statements including monthly and annual accounts, like Balance Sheets and Profit & Loss.

Compiling and analyzing Statutory return on Monthly & annually

Monitoring and supporting taxation issues.

Scheduling and monitoring and Analyzing Budget.

Communicating to client and supplier for Payments receipt; collection of accounts from supplier and clients.

Managing recruitment, selection of employees and contract staff.

Conducting interviews and filtering candidates for open positions.

Onboard new employees in order to become fully integrated.

Designing of a merit increase and salary review system with in-built factors of salary review budget, company and individual performance. 2006-09 – 2007-10 Account Assistant Executive – Kapoor’s Furnishing Fabrics

Reconciling accounts, records, reports and journals.

Preparation and Calculation of reimbursement billings & tracks receivables; reconciles and monthly accounts receivable.

Handling Petty Cash, Preparation of Payroll Statements.

Preparation and maintenance of Purchase order & Maintain Stock.

Recording, maintaining and monitoring attendance to ensure employee punctuality

Coordinating with consultants and candidates for scheduling appointments with the management team for sourcing.

Experience in Indian Payroll.

Team Handling – 2 members on payroll process and query resolving

Attendance Monitoring and Input preparation with calculating overtime, Shift Allowance and all other variable earning and deductions.

Processing and validating payroll and reimbursement payment for more than 8000 employees.

ERP software and Cloud Computing system for processing.

Statutory Areas PF, PT, ESI and Labor Welfare Fund.

Tax arrival for individuals with Section under 80C, 80D,80E,80EE,80CCE etc.,

Reconciliation reports and MIS report after the payroll.

Quarterly filing on deducted tax for all employees within due time.

Form 16 issuance in the year end with accuracy.

Employees Query handling after the disbursement of salary and form 16.

Calculation of Statutory Bonus, Gratuity and Leave Encashment to applicable employees.

Full & Final Settlement and separations process for resigned employees.

Reimbursement and Investment Proof validations for computing tax for individuals.

Work cooperatively and jointly to ensure team provides quality customer service.

Knowledge in Singapore & UK payroll.

Experience in HR Operation

Complete Recruitment Cycle for Non IT, On boarding and Induction.

Training and Development – analysis need and coordinating with the training department.

Processing Yearly Appraisal for division employees.

Employee Engagement and Welfare activities (Medical Camps, Birthday functions, festival celebrations).

Grievance Handling, query handlings and employee relations.

People Management, Negotiation and Decision making.

Creating Goal sheet templates and ensuring each employee is clearly communicated goals for the year.

Facilitating the end of year performance appraisal exercise. Experience in Finance

Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.

Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting and other tax requirements..

Financial forecasting and risk analysis.

Assist in the preparation of financial reports such as financial statements and budget performance.

Performed all accounting features, including Bank reconciliations, expense accruals, coding of transaction, and reviewing of book keeper’s entries.

Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.

Experience in Admin

Coordinate office activities and operations to secure efficiency and compliance to company policies

Supervise administrative staff and divide responsibilities to ensure performance

Manage agendas/travel arrangements/appointments etc. for the upper management

Manage phone calls and correspondence (e-mail, letters, packages etc.)

Create and update records and databases with personnel, financial and other data

Contact this candidate