Sales Representative Service

LEAH R. THORP

Retail Professional

(***) ***- ***5 *************@*******.***

**** ***** *** ******, ******* WA 98203

Retail and service professional with a proven record of promoting a productive and positive work environment. I believe in the highest standard of service excellence and a strong sense of ethical working practices. I will bring this to management of the team in service to your clients.

KEY PROFICIENCIES

Self starter / Goal focused

Personable

Detail oriented

Driven to lead

Highly organized

CRM, POS

Database/Data entry

Microsoft suite proficient

EDUCATION

Colorado Technical University Bachelor of Science; Class of 2022

Concentration in Project Management BS of Business Administration, Class of 2022

Retail Training Program Deseret Industries October 2012 - April 2014

Extensive training in all facets of retail industry, such as cash handling, customer service, merchandise appraisal, taking inventory, time management, team building and leadership.

EMPLOYMENT HISTORY

Lead Hostess Demetri's Woodstone Taverna July 2019 – Current

Guest facing service professional presenting clients with excellent service.

Attending to initial needs, skillful engagement and suggestible sales.

Coordinating variously sized parties and reservations to maintain a harmonious flow of traffic. Checking in regularly with staff and guests to ensure high quality service.

Maintaining support for service team to prevent impediments of service.

Lead Sales Representative Catherine's April 2014 – June 2018

Providing leadership to team in project management and training.

Visual merchandising, updating floor sets and creating/styling store displays monthly.

Tracking and analysis of current trends to increase foot traffic

Providing guidance on fits and styles to clientele

Consistently selling to exceed company goals

Sales Representative Torrid June 2018 – July 2019

Consulting clients on leading fashion trends, and providing guidance, converting minimum 1-in-5 sales into loyalty credit card sales, managing merchandise inventory.

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