Customer Service Training
Resume:
Shaira Abegail Del Valle Vistro
Address *: Block 2 Lot 9 Phase 2A Camella Provence, Brgy. Longos
Malolos City, Bulacan
Address 2: 714-M 6th St., Balibago, Angeles City, Pampanga
Contact Number: +63-949*******
Email Address: adeao9@r.postjobfree.com
OBJECTIVE:
A motivated, friendly, and enthusiastic individual with excellent communication and customer service skills seeking an entry level position as an Airline Customer/Passenger Service Agent in your company.
PERSONAL INFORMATION:
Age: 25
Date of Birth: June 04, 1995
Place of Birth: Sta. Maria, Bulacan
Gender: Female
Father: Joel Salarza Vistro
Mother: Mercedita Del Valle Vistro
EDUCATIONAL BACKGROUND:
Secondary Education:
Colegio de San Jose del Monte 2008 – 2010
Colegio de Calumpit, Inc. 2010 – 2012
Tertiary Education:
Centro Escolar University – Malolos 2012 – 2017
Bachelor of Science in Hotel and Restaurant Management
Omni Aviation November 4, 2019 – December 5, 2019
Airline Services Training Program
ACHIEVEMENTS:
Tesda NC II Passer in Food and Beverage Servicing May 2015
Amadeus GDS Certified November 2019
Amadeus Basic Reservation Course 97% score
Amadeus Fares and Ticketing Course 100% score
WORK EXPERIENCE:
On – The – Job Training
May 4, 2015 – May 31, 2015
TGI Friday’s (Bistro Group of Companies)
Rembrandt Hotel, Tomas Morato, Quezon, City
On – The – Job Training
December 16, 2016 – March 28, 2017
Diamond Hotel Philippines
Roxas Boulevard, Corner Dr. J. Quintos Street, Manila Philippines
Online English Tutor(Homebased)
RereJob Ph Inc.
Sunnymede Building, Diliman Quezon City
April 2017 – October 2019
On – The – Job Training
December 13, 2019 – February 26, 2020
Clark International Airport(Clark Airport Support Services, Corp.)
Andres Bonifacio Ave. Clark Special Economic Zone, Mabalacat, Pampanga
SKILLS AND ABILITIES:
*Good communication and computer skills
*Basic knowledge in MS Word, MS PowerPoint, and MS Excel
*Responsible and hardworking individual
*Willing to take an extra responsibility to get the work done
*Good in speaking English
*Knowledgeable in airline customer service relation and hotel and restaurant management
*Willing to be trained to be more familiarized in the said field of work
CHARACTER REFERENCE:
Ms. Jinky Dimacali 091********
Omni Aviation Instructor
Ms. Lorely Jane Dela Cruz 091********
Omni Aviation Customer Client Support Specialist
I hereby declare that all the particulars stated above are true to the best of my knowledge and belief.
Shaira Abegail Del Valle Vistro
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