Kathy Dalton

**** ************ *****, **** *

Westmont, IL 60559

630-***-****

Email: adeamw@r.postjobfree.com

OBJECTIVE Highly motivated and results-driven individual with analytical, organization and communication skills. Skilled in building effective and productive working relationships with customers and co-workers. Seeking position in an environment where I can combine my skills and background to continue my career in Management Support.

EDUCATION

1981-1984 College of DuPage Wheaton, IL

1977-1981 Downers Grove South High School Downers Grove, IL

EMPLOYMENT

April 2014 - Present

SIRVA Worldwide – Oakbrook, IL

Senior Business Services Coordinator – September 2019 - Present

Responsible for general office administrative and facilities management duties including Reception duties and functions. Assignments and daily responsibilities include greeting employees, customers and visitors in a professional, friendly, courteous, and enthusiastic manner. Also performs administrative support to other SIRVA locations as needed. Support Facility Administrator in everyday duties around the office and campuses. Updating Emergency Procedures and First Responders across the campuses, maintain and order office supplies for locations, notify Property Managers of maintenance issues for all locations.

Assist Human Resources in projects and assist the department when the HR Coordinator is out of the office

Senior Human Resources Coordinator – April 2014 – August 2019

Assist in supporting employees throughout the United States, assisting and reporting directly to Vice President of Human Resources. Involved in all aspects of HR including but not limited to Employee Benefits, Employee Relations, Payroll, Onboarding, handles exit interviews, new hire on boarding, narrates during employee investigations, and handles the administrative piece of SIRVA immigration program. Manages Global facilities spreadsheet with Corporate Facilities Administrator and assist in reaching out to Global leaders regarding facilities leases. Assist Facility Administrator with maintaining the SIRVA Office Emergency Procedures Handbook for each US Campus.

May 2008 – March 2014

CALUMET PHOTOGRAPHIC – Chicago, IL

Human Resources/Payroll Assistant

Assist in supporting employees that work in twelve retail locations throughout the United States along with Call Center, Warehouse and Corporate Office, assisting and reporting directly to Director of Human Resources. Involved in all aspects of HR including but not limited to Employee Benefits, Employee Relations, Payroll, Onboarding, Process all paperwork and maintain spreadsheets, reports, databases and employee files.

October 2006 – May 2008

TRANSGUARD INSURANCE COMPANY – Naperville, IL

Human Resources Coordinator

Provide support and administrative duties to the Human Resources Manager and perform confidential HR related functions to ensure HR issues and operation flow smoothly. Process all paperwork which includes but not limited to, New Hire, Termination, Salary Recommendations Forms, etc. Conduct New Hire Orientations, maintain spreadsheets, reports, databases and employee files. Seek out additional work among other departments.

January 2006 – September 2006

TWJ ASSOCIATES – Palatine, Illinois

Administrative Assistant and Reception

Provided administrative support to Executive Vice President and 6 Project Managers. Responsibilities included screening calls, preparing and typing of contracts for Sub-Contractors, letters and email communications. Duties also included answering phones and greeting clients. Participated in special projects as in gathering information for Village and City Hall meetings.

Created and maintained contact database for Company.

January 1994 – January 2006

CONCORD HOMES/LENNAR HOMES - Palatine, Illinois

Administrative Assistant/Office Facilitator/Human Resources Assistant

Managed office services and facilities for 90 Associates. Responsibilities included maintenance of all office equipment as well as selection and processing of office furniture orders. Responsible for establishing cost-effective relationships with vendors and thereafter ordering and maintaining stock levels of office supplies, coffee and water.

As Human Resources Coordinator assisted Director of Human Resources and handled processing of all new hire, termination and leave of absence paperwork. Responsibilities also included development and presentation of new hire orientation, collation and distribution of all insurance package to associates, processed background checks and employment verifications, recorded and maintained confidentiality of drug tests for employee files and participated in special projects.

Personal assistant to Executive Assistant to President and Owner. Responsibilities included preparation and booking of travel arrangements, screening calls, processing of emails, letter and voicemail communications.

Responsible for organization and coordination of three department relocations and one office relocation.

Established effective relationships with clients, associates and firm partners/principals.

Represented Company professionally and knowledgeably as back-up receptionist.

November 1989 – January 1994

MICROFILM SERVICE COMPANY INC. - Burr Ridge, Illinois

Secretary/Receptionist

Prepared and typed proposals, contracts, files and screened calls for Sales Managers.

Represented Company professionally and knowledgeably when answering phones and greeting clients.

Scheduled pick-up and delivery of microfilm.

May 1986 – November 1989

MAYWOOD PROVISO STATE BANK - Maywood, Illinois

Loan Secretary/Receptionist

Prepared and typed loan documents. Processed credit checks. Maintained and filed loan documents.

Represented Company professionally and knowledgeably while answering phones and greeting customers.

Sought involvement in special projects which included work in Land Trust Department.

September 1983 – May 1986

HINSDALE FEDERAL SAVINGS & LOAN - Hinsdale, Illinois

Customer Service Representative

Responsibilities included investigation of fraud checks, processing of stop payment on checks, coding of checks, providing assistance to customers in balancing checkbooks.

Promoted from Mail Room to Checking Department and then progressed to Customer Service Department.

Represented Company professionally and knowledgeably while answering phones and greeting customers.

Sought involvement in special projects.

SKILLS Proficient in Word, Excel, Visio, WordPerfect, Outlook, Peoplesoft, Windows, Access, Lotus 1-2-3, use of Internet and 15 board to continuous phone systems. Type 65 WPM. Working knowledge of PowerPoint.

Payroll Systems and HRIS Systems – ADP and Ceridian

Extensive training, experience and skills in handling irate customers, proper phone etiquette and usage, and working as a productive and efficient team member.

Excellent work ethic. Adapt quickly to new and busy environments.

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