Sales Manager
Resume:
CURRICULAM -VITAE
Prince Walia
Mobile: +91-998*******,987**-*****
Email:**************@*****.***
Seeking assignments in the domain of Branch Manager,Client Relationship Management,Team handling, Business Development in the Service Sector.
Professional Synopsis
•A dynamic professional with Eleven years of rich experience of Branch head,Sales & Marketing, Client Relationship Management, Business Development and Team Management.
•Acquired experience in interfacing with clients for rendering consultancy on financial products and managing backend operations across assignments.
Deft at handling day to day administrative / front office activities in co-ordination with internal / external departments for smooth business operations.
•Excellent skills in planning and managing operations involving decision making, information management, problem-solving, resource management and monitoring.
Possess strong interpersonal, communication and analytical skills with demonstrated abilities in training & development, team management and customer relationship management.
Organisational Summary
From May2008 to November 2012 as Front Desk Officer in AXIS BANK Phullanwal Branch
Job Profile :-
•Work as teller from August 2008 to August 2009
•Supporting Role for achieving operational parameter & compliance
•Customer contactability
From November 2012 to November2013 as Operation Head in Axis Bank Samrala
Job Profile:-
•Handling the operation team.
•Maintaining compliance
•Meeting operation parameter in branch
•Implement new strategies for meeting operational parameter
From November 2013 to April 2017 date as Branch Manger (Manager) in Axis Bank
Job Profile:-Branch head(Rurka Branch,Tehsil Dehlon ludhiana)
•Heading the branch in operations and sales to achieve branch target.
•Achieving Branch targets in term of CASA,NOA,Deposits and Third party products.
•Dealing with clients and motivating branch team in achieving their targets.
•Operational effeciency and ethical sales are key role.
From April 2017 to Till date date as Branch Manger (Senior Manager) in Axis Bank
Job Profile:-Branch head(Gureh Branch, Tehsil Jagraon Ludhiana)
•Heading the branch in operations and sales to achieve branch target.
•Achieving Branch targets in term of CASA,NOA,Deposits and Third party products.
•Dealing with clients and motivating branch team in achieving their targets.
•Operational effeciency and ethical sales are key role.
Area of Expertise
Business Development
•Initiating contact with potential customers for developing leads, sales & cross selling financial products.
•Conducting competitor analysis by keeping abreast of market trends & achieving market share metrics.Implementing competent strategies for business with a view to penetrate new relationship and expand existing ones for meeting pre-determined business objectives and targets.
•Managing counter interaction for deposit mobilization & answering their queries. Coordinating for resolution of grievances and queries of individual and corporate clients. Reviewing & interpreting the impact of changes in deposit interest rates and attuning strategies accordingly; with focus on retaining the existing clients & developing new ones.
Client Relationship Management
•Interfacing with clients for understanding their requirements & suggesting the most viable solutions / products and cultivating relations with them for customer retention & securing repeat business.
•Developing relationships with the customers in target markets for business development.Building and maintaining healthy business relations with customer, enhancing customer satisfaction matrices by achieving delivery & service quality norms.
•Handling issues and customer grievances for superior customer service. Assessing the customer feedback, evaluating the areas of improvements and providing critical feedback on improvements.
Academic Credentials
Master in Business Administration from ICFAI Dehradun 2005-2007
B.com From Kamla Lohtia college,ludhiana 2001-2004
10+2 From S.D.P Sen Sec.School,ludhiana 2000-2001
10th From M.D.Bhatt Sen.Sec.School 1999-2000
Computer Knowledge
Operating System : Windows XP,1998, 2000.etc
Spreadsheets : MS-Excel
Software : MS Office
Internet Usage : Surfing & E–Mails
Personal Details
Father’s Name : Sh. Kamal Kishore
Date of Birth : 25-04-1983
Languages : English, Hindi and Punjabi
Address : # 5563,St-5,New Shiva Ji Nagar,Ludhiana
Joining Time Reqd: 90 days after getting Appointment Letter
(Prince Walia)
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