Customer Service Accounting

Karambir Kaur

*** *********** ***** ** ** Calgary T3J 4R8

Email: **********@*****.***

Phone number: 587-***-****

Objective

I am individual seeking employment to enhcance my knowledge and skills while working in a professional environment and ultimately benefit the organization by using best of it.

Education and Training

Pursuing Bookkeeping professional certificate from Bow Valley

Bachelor of Commerce from R.R Bawa D.A.V College, Batala, India

2009 – 2012

Work Experience

Bookkeeper (B. Basra Professional Corporation) Nov 2019-Feb 2019

Sorting and Processing of invoices, accounts and financial statements with 10% increased efficiency to ensure timely deliverable. (Data entry)

Handling large volume of data, prepare and finalize all journal entries

Resolved an average of 300 inquiries in any given week of Customers, CRA etc.

Perform payroll operations for clients with minimal errors and maximum efficiency.

Answering an average of 50 calls per day and maintain record of it

Preparing the working papers at the year-end using Caseware software

Complied with federal, state and company policies, procedures and regulations.

Accountant (F Khan CGA Professional Corporation, CPA Accountant) April 2019 – Nov 2019

Accurate and timely input of information, Timely checking and accurate processing of Invoices.

Performed various accounting and clerical functions including A/P, vendor correspondence.

Keeping track of every transaction and logging details into the system

Reconciling billing and accounting discrepancies, verified and reconciled accounts.

Helps in preparation of Profit and loss and Balance Sheet

Warehouse Associate (Kore logistics) - May 2019 – April 2019

Acted as a product picker

Quickly assembling large and small orders to be shipped to customers

Oversee integrity and accuracy of all product leaving warehouse

inspect and research inventory discrepancies

Customer Service Clerk

People Express. January 2019 – April 2019

Answer and direct 40+ calls daily with goals of managing customers.

Help accounting department with basic accounting tasks (Highlighting of amounts on invoices)

Provided shipment related reports to customers and tracked shipment to ensure timely delivery

Keep inventory records Inbound and outbound.

Track incoming and outgoing mail in Microsoft Outlook.

Office administration

RD Kholsa DAV Model Sen Sr School, Balata, Punjab (2016-2018)

Oversee receptionist area including greeting visitors, responding to telephones and in- person.

Handle all media and public related inquiries.

Develop and create more effective filing system to accelerate paperwork processing.

Assisted with payroll preparation and entered data into cumulative payroll document.

Bank Teller

PNB - Punjab - India (2015-2016)

Adhere to strict opening and closing procedures to protect both employees and assets of bank

Process on average 20+ customer transactions per hour during peak period

Handled cash transactions in excess of 1,00,000 a day

Open an average of 15 accounts on an average in month by employing a number of strategic client retention.

Assistant professor

Khalsa College - Punjab, India (2013-2014)

Earned high marks for classroom teaching

Develop innovative approaches for imparting education

Establishing the relationship with students and parents.

Skills

Sound mathematical background

Good organizational and multitasking skills

Excellent verbal and written communication skills in English

Microsoft office

Extracurricular Activities

Reading

Cooking

Newspaper

References:

Gurbaaj Sandhu – 403-***-****

Ajaypal Cheema - 403-***-****

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