Institutional Research and Data Analytics

Brooks Duggan

**********@*****.*** 949-***-****

Education

Masters of Science, Data Analytics Jan. 2020-Current Western Governors University - Salt Lake City UT

Bachelors of Science, Applied Mathematics May 2019 Computer Science Concentration

Azusa Paci ic University - Azusa CA Dean’s List: 6 Semesters GPA: 3.60 Applied Math Outstanding Senior Award

Experience

Director of Institutional Research & Learning Technology July 2019 - Present Simpson University Academic Affairs Of ice

● Provision support and training campus-wide for the Learning Management System and other learning technologies

● Organize and upkeep the L.M.S. while governing its data and reports to ensure accurate and updated enrollment

● Analyze, govern, and present data regarding Federal IPEDS, CRM/SIS database, census, FTE/FFTE, etc.

● Weekly analytical reports regarding student body, class involvement, etc. through SQL Queries, Salesforce CRM, and Colleague SIS Research Assistant/Co-Author Apr 2018 - Feb 2019

Azusa Pacific University Center for Research in Science

● Conduct multiple focus groups - interview, record and transcribe subjects’ responses about environmentalism.

● Organize and formulate qualitative data within MAXQDA to understand the involvement of religion in climate change.

● Produce, interpret, and present results for the Azusa Paci ic STEM Symposium https://drive.google.com/ ile/d/1-7WAiENqDcqe11zazlNUi4LFa1VnP6oy/view?usp=sharing Database Manager Jan 2018 - May 2018

Azusa Paci ic University Namibia Hospital Run

● Creating a hospital information interface involving District Health Information System 2 data-visualization - organizing and storing medical records within a PostgreSQL database.*

● The project is to be presented each year to the Board of Health in the country of Namibia, Africa.

*Github repository is private due to project security Repair Center Personnel Manager Dec 2017 - April 2019 Azusa Paci ic University Information, Media, and Technology Device Solutions

● Hire/ ire, schedule, and oversee student employees within Device Solutions

● Train and update all student employees on processes and procedures

● Evaluate student employees upon job performance and potential improvement

● Continually ensure customer satisfaction and employee care through SaaS Platform - Zendesk

● Oversee, organize, and conduct mobile device repairs with the Mobile Device Repair Team Data Analysis Skills 3 years

● R

● Matlab

● Tableau

● MAXQDA

● SPSS

● SAS

Programming Skills 4 years

● C/C++/C#

● SQL Scripting/SSMS

● Python

● Data Warehousing/Optimization

● CRM (Salesforce) /SIS (Colleague)

● CLI/Apple DOS/CMD

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