SIMONE M. DELPHONSE
** ****** ***. ********, ** *2301
617-***-**** ***********@*****.***
Multi Linguistic, Self-sufficient, Customer focused team player who collaborates well with peers. Learns new skills quickly and adapts well to different ways of doing things. PROFESSIONAL EXPERIENCE
MassMutual
Business Operations Consultant 2014-2019
Worked closely with sales team to provide collaterals for sales meeting, including PowerPoint presentation and reports.
Interacted with outside vendor to ensure materials are delivered on time.
Prepared marketing reports for internal and external customers.
Coordinated time-sensitive fee disclosure mailings and projects in compliance with New York State Regulations.
Cross-trained internal and external team members to accomplish team objectives. Marketing Communications Coordinator 2013-2014
Maintained computer fulfillment system, including setting up new products, coordinating and testing system upgrades, creating custom and updating existing reports, and troubleshooting user problems.
Oversaw and approved monthly billing for all marketing materials expenses.
Managed Government performance database, created reports for existing clients and Request for Proposal for Retirement Services Division.
The Hartford Retirement Plans Group
Marketing Communications Coordinator 2008-2012
Developed and maintained marketing intranet site and provided intranet desktop publishing support.
Coordinated with outside vendors on reprint of collateral and managed ordering site with marketing materials.
Served as liaison between marketing and compliance to ensure sales materials were FINRA compliant.
Organized and oversaw the annual United Way campaign for the Boston office.
Managed Government performance database to create reports for existing and prospective clients. MFS Investment Management
Marketing Communications Associate 1999-2008
Provided sales tools to 50-person sales team and managed quarterly kit orders.
Managed the intranet site for the Marketing Department.
Provided administrative, intranet, desktop publishing, and production support for busy marketing and communications team.
EDUCATION
University of Massachusetts, Boston 2006
Bachelor of Science Degree in Business Management