Stephanie L. Sweeney

**** ******* ***. *** ****

Franklin, TN 37067

Cell: 847-***-****

adeajv@r.postjobfree.com

Objective To pursue a management career where I can operate

day to day operations, while inspiring and developing

others to their full potential.

Experience

4/19-Current Store Manager at Altar’d State: Green Hills Nashville, TN

●Assumed a newly open store that had a lot of opportunity with sales, people, and standards

●Grew conversion by a 4pt. lift and other KPI’s over a year increasing store’s profitability

●Rebuilt the team by recruiting and filling all open positions and improving store morale

●Developed and promoted assistant leader to Home Office

●AS is a certified GPTW, Increased the store’s overall score from 60 to 83 by creating a culture of high morale and high achievement

●Consistently performed in a passing score of a 90% on LP audits

●Have created a loyal customer base, with repeat guests

4/18-4/19 Store Manager at Express: Oakbrook, IL

●Promoted to a higher volume location - Top 100 store (Increased store profitability back into T100 threshold)

●Increased store KPI’s in store metrics (Conv, ADS), and visual KPI’s by consistently outpacing company in merchandise categories

●Managing a flawless Omni experience (ship from store, pick up from store,

●etc.)

●Responsible for impacting and improving employee retention and morale

●Promoted 4 internal promotes while in role- Co-manager, and 2 Key holders, 2 stylists

●Chosen to be a training store for operational functions (Omni, technology launches), and a test store for multiple engagement trends (merchandising techniques, promotions)

●Controlled shrink by working with LP team, and educating staff on importance of shrink

11/15 - 4/18 Store Manager at Express: Algonquin, IL

● Increased store conversion by a 2 point lift over the last 4 consecutive

quarters

● Built a successful team that executes in all areas of the business, and created

succession for management and other elevated roles

●Drove and maintained a growing customer base

●Exceeded expectations in growing our customer loyalty program and credit

sign up ratio

● Promoted 4 managers during my tenure to other locations

● While increasing metrics at the Algonquin location: my district manager

increased my responsibility by giving me a second location, Cherryvale.

● Realigned Cherryvale expectations and restructured multiple areas to create a

functioning store. Also, ran the remodel when this store converted to an outlet

location.

● Oversaw the district while my district manager was out of the business

● Help support as a district leader that develops other SM’s in their leadership

skills.

● Lead district workshops to develop talent in multiple areas of the business,

i.e. AIM, Visual seminar, etc.

06/15-11/2015 Store Manager at Express: Wheaton Town Square, IL

●Increased store profitability by $200k annually

● Promoted and developed succession for my role in the store and other

store support roles

●Built and developed a team to run store operations, build customer loyalty,

and increase sales

●Promoted in 5 months to the Algonquin location, a store that was double

the volume

05/14- 06/2015 Co-Manager at Express: Wheaton Town Square, IL

●Executed visuals and ran day to day operations

●Hired and developed new talent

●Responsible for driving high customer experience and exceeding sales

goals

●Identified talent for succession and bench and developed them, eventually

promoted three into key roles

●Came up with new systems and innovative ideas for the store to run more

efficiently and increase profitability

●Promoted in a year to store manager at the same location

10/09-05/2014 Brand Manager/Assistant Store Manager at Bath and

Body Works: Rosemont, IL

●Joined as a part-time sales lead, within six months achieved Brand manager

(visual and merchandising), coordinated and conducted floorsets

●Active management member: coach associates, responsible for meeting

sales plan, implementing different policies and procedures from corporate

●Promoted to Full-time Sales Leader and opened a high volume A+ store

●Created new learning tools for associates and management members

●Consistently organized backroom, facilitated meetings, trained new

associates and coach on-going associates

●Hired new talent

●Continually strive to provide an outstanding customer experience

10/05-10/2009 Manager of Pizza Factory of Barrington: Barrington, IL

●Conducted all back of house operations

●Handled register, any customer complaints or inquiries

●Within 2 years, promoted to manager after, exceeding owner’s expectations

●In addition to the above job duties, managed all staff, and assisted in their

performance evaluations

●Brought new ideas to owner on staff management, marketing the business,

and planned innovative ways to lead meetings

●Always focused on outstanding customer service

Education

05/2012 Associate in Arts William Rainy Harper College

Special Skills

Technical

●Proficient in an array of different software, including Microsoft Word, Excel,

and Power point. Also, proficient in Aces, and EXP WRX scheduling.

●Have also dealt with supply ordering systems, and hiring systems

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