Objective: Retail Manager- Sales & Visual Merchandising

My main objective is to obtain a position with a strong company where there is room to grow. I desire a fast, challenging paced environment. I want to be matched up with a great team where I can use my energy and education.

Education: Fisher College 1999-2001

118 Beacon St.

Boston, M.A. 02118

BA/ Fashion Merchandising

Course Highlights

* History of Costume * Marketing

* Business * Visual Merchandising

* Fashion Design * Retail Buying & Management

* Public Speaking * Held and Coordinated Annual Fashion Show for 2 years

Work Experience

Coach August 2019-June2020

Senior Sales Manager

Build a customer base for store to retain clients

Execute floor moves as per company standard

Handle operations in stockroom

Executed Inventory

Follow up with customers to build personal client book

Hosted events in store to drive sales

Handled organization of product in stockroom

Express May2019-August 2019

Co Manager

Participated in floor sets as per company visual standards

Build repeat customer base for store

Achieve daily credit card goals

Motivate staff to drive sales

Maintain visual standards on sales floor

G by Guess October 2017- May 2019

Store Manager

Hire, Train, Develop team for store

Identify and create action plan to control and decrease shrink

Handle visuals for store. Window displays, marketing organization, floorset, backroom organization. Train team to execute visuals for impact moves.

Schedule employees to company payroll expectations

Manage payroll

General opening and closing procedures

Achieve daily sales goals

Develop staff for promotions within the store

Create action plans and analyze merchandising reports to make impact moves to push product that is not performing

Trained with District Visual Lead to further development of myself and my staff

Promoted to higher volume location in valley stream

Participated in corporate product meetings in LA

Leveraged to other locations to help train and develop staff in merchandising

Connect and create events to bring back repeat customers through client app

Increase 20% YTD loyalty percentage to generate sales

Ann Taylor Loft April 2015- July 2017

Manager

Executed a business strategy to maximize net sales, payroll, credit card goalss

Analyze business reports to define appropriate actions to drive results

Recruits top talent for store to ensure location is staffed properly

Built a repeat client base for location

Enforced loss prevention policies through operational assessment to protect company assets

Ensure operational excellence

Created schedules

Executed visual merchandising in a timely manner

Travel to other locations for visual workshops

Joyce Leslie May 2011- May2012

Store Manager

Drive and Maximize Sales to achieve store goals

Manage payroll, scheduling, and staffing

Hire, Train, Recruit and Develop top talent in the industry

Create a great working environment

Execute markdowns and transfers

Handle shipment. Receiving, auditing, processing

Merchandise store and maintain standards

Trains and develops staff on product knowledge

Ensure customer needs are being met handle any customer complaints and resolves them

Build a repeat customer base through outstanding customer service

Maintain company standard of shrink @ 1.75 %

Mandee April 2010- May 2011

Store Manager

Hire, recruit and train staff

Develop staff for promotions within

Maintain a clean organized store

Manage Payroll, schedules, and staffing

Achieve sales goals

Maintain shrink standards

Create a fun work environment

Knowledge of sales and department reports

Merchandise store according to department reports as well as standards

Contact with buyers about what store needs and what needed to be transferd out according to sales trends

Charlotte Russe August 2008- April 2010

Store Manager

• Achieve daily sales goals

• Drive Sales through creating teams and partnerships with mall management and marketing team

• Daily functions in opening and closing store procedures

• Enforcing LP rules of conduct

• Maintain a clean, neat, well organized space

• Marketing and backroom organization

• Execute floor moves in a timely manner, flexing to the needs of the store

• Hire, Train, Motivate for promotions within store and district

• Recruit top talent

• Handle payroll and Scheduling

• Maintain a fun, upbeat environment

• Handle Service expectations and reports for district

• Merchandise performance reports and ranking for district

Bakers April 2008 - August2008

Store Manager

• Hired for area manager position, responsible for hiring, training and developing

D.E.M.O February 2006 - April 2008

Store Manager

• Responsible for all team member training, coaching, and development

• Handle Payroll related functions at store

• Achieve daily sales goals

• Achieved store shrink of .63%

• Develop staff for promotions from within the store

• Created a positive work environment to motivate employees

• Execute all visual merchandising as per guidelines in a timely manner

• Maintain a clean, professional store

• Build a repeat customer base through V.I.P customer binder

• Responsible for consistency in the new concept store in Trumbull, CT

• Participated in District Manager meetings in L.A.

RAMPAGE July 2005 - February 2006

Store Manager

• Responsible for executing all floor moves

• Create new window displays for the store each Sunday

• Handle questions for the district when floor moves arrived

• Handled all team member training and development

• Set store sales goals and achieve them

• Maintain a shrink of 1.3%

• Establish a repeat customer through excellent customer service skills

RAVE

Assistant Manager- Binghamton N.Y. Aug.2003- Oct.2003

Store Manager - Albany N.Y. October 2003- July 2005

• Build and develop staff for both stores( Recruit and Hire)

• Achieve daily sales goals set by company

• Maintain a shrink of 1%

• Create visuals for a challenged store while adhering to company standards

• Build a repeat customer base

• Oversee Binghamton and Kingston stores

• Follow operation standards per company

• Audit paperwork and files in all three stores

• Maintain a fun and energized sales team in all stores I oversaw

• Handle opening and closing the store with members of management

• Assisted in Visual Merchandising of the store

• Answer customers questions about the clothing

• Help achieve daily sales goals

REFERENCES AVAILABLE ON REQUEST

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