Human Resources

Louis R. Sposato Senior Director – Human Resources

*******@*****.*** • www.linkedin.com/in/lousposato 407-***-**** • Sarasota, Florida Dynamic and analytical professional with 15+ years of experience in Human Resource management across the restaurant and hospitality industry. Proven history of excelling in rapidly changing/expanding corporate environments with successful performance management, organizational planning/design, and compliance skills. Demonstrated talent for workforce analysis, recruitment, operational improvement, and employee relations. Natural leader, trusted advisor, and proponent of the highest standards of accountability, professionalism, and integrity. Areas of Expertise include:

End-to-End Talent Acquisition Performance Evaluation Business/Financial Acumen

CRM & ERP Software Compliance & Policy Enforcement Market Forecasting

Support Resources & Strategy Vendor & Stakeholder Relations Compensation Planning Professional Experience

FIRST WATCH DAYTIME CAFE • Sarasota, Florida • 2018 – Present SENIOR DIRECTOR OF HUMAN RESOURCES

Orchestrated and managed Human Resources operations from the ground up for rapidly growing restaurant company. Collaborated closely with CPO to build sustainable Profit—Loss program, and liaised with external vendors to optimize benefits while reducing costs. Sourced and hired key management and departmental leaders across organization. Selected and built strong Talent Acquisition team, geographically allocating workflow to strategically support varying markets and meet rapidly growing business. Leveraged technology (Artificial Intelligence—Chatbot—and social media platforms) to optimize and streamline recruitment and onboarding operations. Oversaw implementation of compliance practices across all HR department processes including background screening, ATS integration, performance evaluations, and compensation programs. Integrated tech sourcing solutions, procedures, and concierge services to facilitate relocation and penetrate new, developing markets. Collaborated closely with corporate to build internal support infrastructure for off-site staff due to rapid growth and development, while defining policies and procedures necessary for such expansion. Reduced travel time and costs by strategically placing Regional Directors (5) in the field to serve as generalists in respective markets. Key Accomplishments:

• Increased restaurant staffing from 91% to 103% within six months of tenure during period of rapid expansion.

• Proactively implemented supplementary communication and resource tools (such as AI chatbot) for furloughed workforce secure culture and retention in response to the Covid-19 crisis. RTI – RUBY TUESDAY • Maryville, Tennessee • 2015 – 2018 SENIOR DIRECTOR OF FIELD HUMAN RESOURCES

Configured and restructured Oracle Fusion Suite utilizing Taleo, streamlining applicant tracking, goals, performance management, compensation, and talent management. Created and oversaw new positions (Onboarding Specialist and Analytics Manager) to enhance and expand Talent Acquisition and HR support to field operations. Drafted and updated HR policies collaborating closely with Legal, Compensation, and Benefits divisions. Streamlined staff operations supporting Division Vice Presidents and Concept President by personally recruiting Director through to Senior Vice President of Marketing. Designed and implemented more efficient data analytics and reporting processes pertaining to HR operations; turnover, exit analysis, engagement, etc. Created and instituted innovative exit interview practices to facilitate a better understanding of business culture and deficiencies. Implemented new campus recruiting program and created toolbox to support hourly staffing needs; social media, job boards, open houses, career fairs, gov’t sponsored placement services, Veterans Affairs placement programs, etc.

Key Accomplishments:

• Accelerated management staffing rate 30% across 650 Ruby Tuesday and 20 Lime Fresh Mexican Grill restaurant locations within 12 months by utilizing recruiters and new toolbox, shortening time to hire and reducing costs.

• Successfully built Talent Acquisition Department from the ground up for understaffed operations during period of severely reduced revenue.

• Promoted to Sr. Director within six months of tenure. Louis R. Sposato

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DARDEN RESTAURANTS / RED LOBSTER MANAGEMENT LLC, • Orlando, Florida • 2008 – 2015 MANAGER OF TALENT ACQUISITION

Oversaw Talent Acquisition Management and Sourcing Specialist teams across full staffing operations for 705 Red Lobster locations—including Canada and US—in addition to managing staffing for 35 Bahama Breeze Restaurants. Selected as Darden Employee Network Officer (Treasurer) for total of four years over tenure. Represented Darden spearheading the launch of new National Society of Minorities in Hospitality (NSMH) chapter at Florida Gulf Coast University. Selected as member of the Hospitality Management School Advisory Board at the University of Southern Mississippi. Key Accomplishments:

• Promoted to Manager of Talent Acquisition in 2013 as a result of achieving the highest annual hires, the lowest turnover rate, and the highest rate of internal promotion development.

• Recipient of 2012 Darden Brilliance Award for accomplishments with HBCU recruiting.

• Recipient of USM Partner of the Year Award, 2012 for work on the Advisory Board. Education & Training

Coursework toward Master of Science – Biology

CALIFORNIA STATE COLLEGE California, Pennsylvania Bachelor of Science – Biology & Physiology

ST. VINCENT COLLEGE Latrobe, Pennsylvania

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