Robert Monahan

**** *. **** *****

Burbank Il ***59

708-***-****

adeahp@r.postjobfree.com

TRUCK SHOP OPERATIONS PROFFESIONAL

Shop Operations Best Practices Strategic Planning IDOT Regulations Employee Relations Continuous Improvement Safety Compliance Customer Service Warranty Management Union Relations Performance Management Dealer Relations Line Hall

Shop Supervisor Universal Intermodal April 2019 -- March 2020 Was laid off

• Responsible for fast paced intermodal shop, with late model Volvo and Mack trucks.

• Develop daily plan to meet labor requirements.

• Communicate with dispatch regarding estimated time of repair.

• Work with local dealership on warranty issues

• Order parts and keep inventory up to date.

• Make work orders, and charge out parts.

• Educate employees on safe repair processes.

Shop Supervisor Michael’s Cartage-Bridgeview, IL September 2012-April 2019,company was sold

• Responsible for fast paced intermodal shop, with late model Volvo and Mack trucks.

• Develop daily plan to meet labor requirements.

• Communicate with dispatch regarding estimated time of repair.

• Work with local dealership on warranty issues

• Order parts and keep inventory up to date.

• Make work orders, and charge out parts.

• Educate employees on safe repair processes.

Shop Supervisor USF Holland-Wheeling IL September 2006-September of 2012

Responsible for daily management of union shop associates in fleet repair, operations, priority planning, hiring, and performance management.

• Safety Committee President

• Lead pre-shift safety and daily assignment meetings.

• Develop daily plan to meet labor requirement to meet Fleet equipment availability/needs of the business.

• Ensure pare are being delivered in a timely manner to complete repairs

• Communicate with Line hall and city dispatch regarding down units and estimated time of repair completion.

• Schedule road calls and tow for down units regarding in transit deliveries.

• Union representative relations including discipline policies, corrective actions issuance and grievances.

Warranty Advisor Donlen Fleet Management-Northbrook IL August 2003-August 2006

• Responsible for providing excellent customer service as a Call Center representative.

• Certification received in brake repair/replacement for Class Eight Vehicles.

• Certification received for Diamond Logic on international units.

• Warranty repair tracking.

Shop Supervisor Consolidated Freight-Bridgeview IL July 1998-August 2003

• Supervised shop and breakdown center associates in meeting daily repair completion and service call scheduling.

• Field calls from over the road drivers across delivery routes through the country to schedule tows and repair service. Inform appropriate dispatchers of breakdowns and services. Inform appropriate dispatchers of break downs and service technician repairs and tow ETA’s.

CDL

HAZMAT

DOT

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