Manager Branch

Location:

Secunda, Mpumalanga, South Africa

Salary:

20000

Posted:

July 02, 2020

Contact this candidate

Resume:

CURRICULUM VITAE

Duenette van Niekerk

PERSONAL INFORMATION

SURNAME: van Niekerk

FIRST NAMES: Duenette

ID NUMBER: 870-***-**** 089

GENDER: Female

NATIONALITY: South African

MARITAL STATUS: Married, no children

DRIVERS LICENSE: Code 8

CONTACT DETAILS: 062-***-****

********@*****.***

ACADEMIC QUALIFICATIONS

FIRST LANGUAGE: Afrikaans

OTHER LANGUAGES: English, South Sotho

SCHOOL ATTENDED: Vanderbijlpark High School

GRADE PASSED: Grade 12 – 2005

SUBJECTS PASSED: * English

* Afrikaans

* Computer Literacy

* Geography

* Biology

* Business Economics

TRAINING/COURSES: JD Group Internal Training Courses

* Industrial Relations

* Human Recourses

* Initiator Training

* Chairperson Training

* Axia

* Human Capital Management

* Appraisal Training

* E-HR Training

* Performance Improvement

* Business Performance Improvement

* Income Statement Analysis

* SAP Master Trainer for Business Units

COMPUTER LITERACY: * MS Word

* MS Excel Advanced

* MS Outlook

* Coral Office

* Coral Calculate

* Coral Present

* SAP for Retail & Warehouse

CERTIFICATION: SAMTRAC

EMPLOYMENT HISTORY

NAME OF COMPANY: C.U.M Books

PERIOD OF EMPLOYMENT: July 2018-Feb 2020

POSITION HELD: Branch Manager

DUTIES: * Sales management – supervision and motivation of sales staff, plan and implement promotions and displays to effectively reach target market, ensure targets are met and exceeded

* Customer liaison – resolving of complaints, trust and relationship building, support and assistance

* General administration duties – handle communications telephonically and electronically, maintain filing systems as per company policies and procedures, ensure maintenance and repairs on equipment as needed

* Financial duties – cash ups, daily banking, monthly reports, supplier account reconciliations, petty cash control and reports

* Stock management – stock takes, investigations into stock losses, reports, ordering of stock, receiving, follow up on credits or replacement stock due

* Store presentation and merchandising management

* Safety and security – liaison with security team to minimize security incidents, reports on all incidents

* Staff management – recruitment, contracts for appointments, training, work schedules, attendance register, timesheet reconciliation, overtime calculation, leave procedures, disciplinary procedures, conflict management, performance reviews and reports

NAME OF COMPANY: JD Group

PERIOD OF EMPLOYMENT: June 2012 – May 2017 (5 years)

POSITION HELD: June 2016 – May 2017

Warehouse

Internal Auditor

DUTIES: * Planning and implementation of risk policies

* Risk monitoring and prevention

* Risk assessments and reports, including recommendations for improvement

* Internal audits and reports, including recommendations for improvement

* Set up, implement and monitor usage of risk checklists

* Incident investigations, compile full reports, plan and implement strategies to prevent future occurrences

* Manage customer centricity

* Self-management and teamwork motivation

REASON FOR LEAVING: Retrenchment

POSITION HELD: March 2016 – June 2016

HI-FI Corporation

Branch Manager

DUTIES: * Sales management – supervision and motivation of sales staff, plan and implement promotions and displays to effectively reach target market, ensure targets are met and exceeded

* Customer liaison – resolving of complaints, trust and relationship building, support and assistance

* Financial duties – cash ups, daily banking, monthly reports, supplier account reconciliations, petty cash control and reports

* Stock management – stock takes, investigations into stock losses, reports, ordering of stock, receiving, follow up on credits or replacement stock due

* Store presentation and merchandising management

* Safety and security – liaison with security team to minimize security incidents, reports on all incidents

REASON FOR LEAVING: Internal Opportunity

POSITION HELD: March 2015 - March 2016

HI-FI Corporation

Assistant Branch Manager

DUTIES: * Duties same as Branch Manager, only in assistance capacity

POSITION HELD: June 2012 - February 2015

Incredible Connection

Admin/Assistant Branch Manager

DUTIES: * Duties same as Branch Manager/ Assistant Branch Manager at HI-FI Corporation

* Front office management – meet and greet customers, answering of telephones, handle general queries

* Merchandising management

REASON FOR LEAVING: Internal Opportunity

NAME OF COMPANY: Redgewoods

PERIOD OF EMPLOYMENT: July 2008 - May 2012

POSITION HELD: Assistant Branch Manager

DUTIES: * Driving budgets and targets

* Stock management – stock takes, investigations into stock losses, reports, ordering of stock, receiving, follow up on credits or replacement stock due

* Customer liaison – resolving of complaints, trust and relationship building, support and assistance

* Store presentation and merchandising management

REASON FOR LEAVING: Received a better offer from JD Group.

GENERAL

I see myself as an energetic and ambitious woman who likes keeping active through playing golf and going to the gym. I love spending time with family and friends.

My employment history has taught me the following important skills:

* Maintain a professional appearance

* Excellent communication skills – I easily get along with different people and a variety of personality types

* Effective organizational skills – able to multi task, deal with several projects simultaneously, to coordinate my efforts to work as fast and efficiently as possible, time management, conflict management, detail orientated, analytical minded

* Motivational and good staff management to create efficient teamwork, including on the job training to new employees. I have always been a valued team member and excel in supervisory positions due to natural leadership abilities

* Business management skills

* Taking initiative

* Excellent customer service – how to work and understand the customer, support and problem solving, providing excellent service to the benefit of all involved

* I have extensive Management experience having spent 12 years in positions such as Assistant Branch Manager/Branch Manager/Administrator. My duties included but were not limited to, store presentation and merchandising management/customer liaison/staff management/stock management/driving budgets and targets/front office management/safety and security liaison/financial duties/general administration duties/ sales management

* I also have excellent experience in the position of Internal Auditor having spent 1 year in the position. My duties include but are not limited to, self-management and teamwork motivation/incident investigations/internal audits and reports/risk assessments and reports/planning and implementation of risk policies

* I am ideally looking for a secure position in a company that will be able to utilize my extraordinary skills, experience and knowledge whilst supporting and motivating me in my goals for career growth and success, to the benefit of the company as well as my professional and personal life

REFERENCES

Elizabeth Kritzinger

C.U.M Books – Area Manager

084-***-****

Daphne Dockendorff

JD Group Supply Chain Services – HR Manager

072-***-****

Valerie Joubert

JD Group Supply Chain Services – Training Colleague/ Head Risk Auditor

076-***-****

Zahir Maal

JD Group Supply Chain Services - Regional Operations Manager