DEANNA HAYNES

Experienced front desk receptionist/GSR

Tyler, TX

adeaf4@r.postjobfree.com

972-***-****

Authorized to work in the US for any employer

Cosmetic Warehouse Lead

Goodwill Industries of East Texas - Tyler, TX

June 2019 to Present

Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship) Receive and process warehouse stock products (pick, unload, label, store) Perform inventory controls and keep quality standards high for audits Keep a clean and safe working environment and optimise space utilisation Complete diary logs into inventory

Report any discrepancies

Communicate and cooperate with supervisors and coworkers Operate and maintain preventively warehouse vehicles and equipment Follow quality service standards and comply with procedures, rules and regulations Skills:

Proven working experience as a warehouse worker

Proficiency in inventory software, databases and systems Familiarity with modern warehousing practices and methods Good organisational and time management skills Ability to lift heavy objects Assistant Manager

Valero - Flint, TX

December 2018 to May 2019

Responsible for all front of store general responsibilities including guest relations, cashier operation and reconciliation, inventory, vendor relations.

Assistant Store Manager

Honey Baked Ham Co. LLC - Allen, TX

November 2018 to December 2018

D

WORK EXPERIENCE

Assisted in all store operations for satellite seasonal store during holiday/peak season. Opening/ closing procedures, reconciled daily receipts. Stocked and replenished inventory.

Communicated with anchor store all business and personnel related issues Licensed Insurance Agent

The Brook Agency - Tyler, TX

License#2207129 (Received 7/26/2017)

Sold General Lines life insurance; developed my own book and region throughout Dallas, Collin counties as well as central Texas. Promoted to Assistant Sales Manager. Main duties included recruiting, training for business development and to pass state license exam. I set positive tone throughout office conducive to a commissioned sales environment. Night Auditor

Baymont inn - Tyler, TX

In addition to all regular front desk duties including checking guests in and out, making reservations, assigning housekeeping boards and tending to all guests' requests/complaints I was also responsible for closing and reconciling the days' accounts. Updating clean rooms in system and communicating all maintenance requests/issues/repairs. Prepared all breakfast menu items including cooking some items and knowledge of kitchen equipment. Provided excellent customer service with a sense of urgency and goal to try and achieve 100% occupancy rate every night Also top agent to collect the most positive online reviews.

Front Desk Receptionist/GSR

Comfort Suites - McKinney, TX

Regular or general front desk duties including checking guests in and out, making reservations, assigning housekeeping boards and tending to all guests' requests/complaints. Understanding third-party reservation and cancellation policies. Updating clean rooms in system and communicating all maintenance requests/issues/repairs. Provided excellent customer service with a sense of urgency and goal to try and achieve 100% occupancy rate every night I worked this part time in addition to my other full-time job at Motel 6.

Front Desk Receptionist

Motel 6 - Plano, TX

Regular or general front desk duties including checking guests in and out, making reservations, assigning housekeeping boards and tending to all guests' requests/complaints. Understanding third-party reservation and cancellation policies. Updating clean rooms in system and communicating all maintenance requests/issues/repairs. Provided excellent customer service with a sense of urgency and goal to try and achieve 100% occupancy rate every night Only GSR to win company- wide Guest Customer Service contest for two summers in a row. Received bonus for capturing guest email and suggesting them to fill out the Medallia guest survey. Bachelor's in Public Relations

Texas Tech University - Lubbock, TX

December 1992

EDUCATION

Guest Relations Experience

Public Relations

Shipping & Receiving

Heavy Lifting

Warehouse Supervisor Experience

Account Management

NAID Document Destruction

Insurance License- General Lines

Forklift certified

SKILLS

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ADDITIONAL INFORMATION

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