Customer Service Manager

Charles Perry

*** * **** ********** **.

Greensboro, North Carolina 27406

Cellular 336-***-****

*************@*****.***

Objective

A position in the manufacturing Industry: seeking an opportunity to apply experience leading to wider skill development, multiple applications, and potential for career growth. Qualification Highlights

Over ten years in the manufacturing industry with documented experience in leadership and management

Conducted training on the Enterprise Resource Planning System for entry level warehouse workers

Maintained certifications in rolling stock carriers to facilitate expediting from warehouse

Promoted warehouse profitability with multiple levels of skills in management and customer service

Skilled and trained in all forklifts, pallet jacks, electric and powered sit down and stand up lifts, and reach trucks

Trained and skilled using scanners

Excellent communication skills along with the ability to comprehend and follow directions Experience

Herbalife International 3200 Temple School Rd. Winston Salem, North Carolina Manufacturing Technician 1 2016-2017

Coordinated loading and unloading trailers

Implemented the exporting and importing of shipping cargo

Maintained Electronic Commerce records

Conducted documented records

Produced mixing and layering of ingredients

Established FDA regulations

Olympic Product LLC 4100 Pleasant Garden Rd. Greensboro, North Carolina Line Checker 2009-2016

Used scanners to create bill of laden shipments

Prepared loading schedules

Organized carriers and shipments

Coordinated loading and unloading trailers

Implemented the exporting of shipping cargo

A Women’s Work Inc. Greensboro, North Carolina

Area Manager 2008-2015

Supervised janitorial duties of staff

Managed multiple contracted customer accounts

Maintained positive interactions with clients

Education

1981-1984

William Fleming High School

References: Available upon request

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