Medical Billing Office

Michael Reynolds

** ***** ******** ***, **********, FL 33755 H: 727-***-**** C: 727-***-**** ************@***.*** Professional Summary

An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

Core Qualifications

• Dedicated and reliable employee

• Tech savvy with a wide variety of office equipment

• Able to translate even the most complex instructions

• Able to meet all project deadlines

• Responsible employee who is familiar with chain of custody documents Experience

New Business Tech II/Data Entry April 9, 2018 to Dec 4,2019 Tata Consultancy Agency

• Actively and skillfully conceptualize, apply, analyze, synthesize or evaluate information gathered from, or generated by, training, observation, experience, reflection, reasoning or communication as a guide to belief and action.

• Demonstrate proficiency in keyboard operations, Microsoft Office applications, Citrix and others as required.

Imaging Representative II March to October 2016

Parallon Inc. Largo, FL

• Efficiently and accurately prep and/or index and quality check documents from single or multiple hospitals into the Horizon Patient Folder (HPF) document imaging system

• Meet with HSC courier to receive and account for all boxes delivered

• Prepare medical record documents prior to scanning

• Ensure quality control of all scanned documents with adherence to PHI

• Communicate clearly, proactively and concisely with all key stakeholders

• Actively and skillfully conceptualize, apply, analyze, synthesize or evaluate information gathered from, or generated by, observation, experience, reflection, reasoning or communication as a guide to belief and action

• Establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

• Demonstrate proficiency in keyboard operations, Microsoft Office applications and others as required

Corporate Imaging Representative II January 2005 to September 2015 Raymond James & Associates St. Petersburg, FL

• Review and maintain new and existing accounts, account transfers, credit, portfolio reporting, purchase and sales

• Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets and databases

• Provide superior client service

• Create solutions to challenges presented

• Process information and make logical decisions

• Use basic mathematics to solve problems, tabulate, and analyze data

• Organize and prioritize workload while meeting critical timing deadlines

• Identify potential functional improvements to processes and services provided

• Train new associates, critique their work and assist co-associates with their assigned tasks Medical Billing/Mailroom Rep March 1994 to November 2004 Allstate insurance St. Petersburg, FL

• Efficiently and accurately prep and/or index and quality check documents from single or multiple agencies into the claims document imaging system.

• Prepare medical/accident record documents prior to scanning

• Scan documents when required, collect completed documents from indexers and box and ship back to appropriate points of origin.

Adjunct Professor of Humanities August 1999 to May 2009 University of South Florida Tampa, FL

Education

Master of Arts, Western Humanities

University of South Florida

Tampa, FL

Bachelor of Arts, English Literature/Creative Writing University of South Florida

Tampa, FL

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