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Manager Customer Care

Location:
Hayward, CA
Posted:
July 02, 2020

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Resume:

OBJECTIVE

To obtain a challenging position as a Purchasing Agent, Buyer, or in Procurement in a growth-oriented organization that offers diverse job responsibility and potential for advancement.

SKILLS

Proven ability to streamline operations while maintaining top performance, Effective use of statistical model. Ability to delegate, manage, and prioritize, proficient in Microsoft office (Word, Excel, and Outlook). Also have used Vista, QuickBooks, briefly Foundation software programs.

WORK EXPERIENCE

08/2018-02/2019 Purchasing Manager Accel Air Systems Santa Clara CA

●Startup Purchasing Dept

●Purchase all material for HVAC/Plumbing projects

●Shipping and Receiving/Dispatch drivers

●Lead warehouse personnel which including 2 Drivers and 1 Warehouseman

05/2016-08/2018 Purchasing Assistant FW Spencer and Son Brisbane CA

●Assist on all purchases for HVAC/Plumbing for shop and field projects

●Interim Manager when Manager was away

03/2012-01/2016 Purchasing Manager AGC Inc Campbell CA

●Purchase all material and equipment for Plumbing/HVAC for jobsites

●In charge of warehouse maintain stock levels and returns back to vendors, and maintain tool room

●Shipping/Receiving

●Fleet Management

●Dispatch drivers for pickups and deliveries

10/2010-03/2012 Assistant Purchasing Manager Valley Process Systems Santa Clara CA

●Primary buyer for HVAC/Sheet Metal business which required getting best price, quality and delivery to job sites

●In charge of reconciling monthly open PO report for end of month financials

●Manage daily driver/delivery routes for jobsites

●Shipping/Receiving and pulling inventory

10/2006-9/2010 Purchasing Manager WKW Mechanical Inc Morgan Hill CA

●Manage all purchasing for HVAC/Plumbing for field job sites and shop material

●price out all orders, change orders, T&M tags along with inventory transfers from shop for billing purposes

●Dispatch Drivers for pickups/deliveries

●In charge of warehouse and drivers and shop summer interns

06/1997-10/2006 Inside/Outside Sales, Purchasing Salinas Windustrial Salinas CA

●Inside/Outside sales calls, invoice processing, customer care, and accounts receivables/payables

●Inside sales taking and pulling orders/counter sales

●Outside sales visiting customer locations and jobsites fulfilling their wants and needs

●In charge of purchasing inventory and plan inventory levels

●Assisted in planning yearend inventory strategies

Interim manager when the President left the company



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