Customer Service Assistant
Resume:
Curriculum Vitae
Lesley van Vreden
Personal details:
Name: Lesley van Vreden
Address: Unit 7 Forest Place,
Roodekrans.
1724.
Contact: Cell: 076-***-****
Email: **********@*****.***
Sex: Female
Date of Birth: 1986 06 27
ID Number: 860-***-**** 086
Language: Afrikaans and English, read, write and speak
Marital Status: Single
Health: Good
Education:
School attended: Randburg High school
Highest grade past: Grade 12 (2004)
Subjects past: Afrikaans, English, Art, Drama, Biology and Hotel & Culinary studies
Proficient in: Microsoft Office, Outlook, Internet, Email.
Basic knowledge of computers.
Employment history:
Company: Specsavers Northgate
Position: Frontliner
Duties: Sales and customer service.
Creating new patient cards.
Updating existing patient cards.
Confirming medical aids.
Invoicing.
Submitting claims to medical aids.
Cash ups and banking.
Contact lens instructions.
General repairs on patients glasses.
Patient recalls.
Dispensing.
Duration: 2 September 2013 –17 July 2014
Company: Specsavers Mx Krugersdorp & Mx Princess crossing.
Position: Frontliner
Duties: Sales and customer service.
Creating new patient cards.
Updating existing patient cards.
Confirming medical aids.
Invoicing.
Submitting claims to medical aids.
Ordering and receiving of stock.
Cash ups and banking.
Contact lens instructions.
General admin.
General repairs on patients’ glasses.
Patient recalls.
Essilor and Hill orders.
Dispensing.
Duration: 21 July 2014 – 24 December 2014.
Company: Specsavers Cresta
Position: Frontliner / Optical assistant.
Duties: Sales and customer service.
Booking and confirming of appointments.
Creating new patient cards.
Updating existing patient cards.
Scanning and data capturing.
Helping the patients choose the right frame.
Advising the patient on lens type and coatings.
Quotations.
Confirming medical aids.
Invoicing.
Submitting claims to medical aids.
Ordering and receiving of stock.
Stock rotation.
Returning faulty stock.
Cash ups and banking.
Daybook.
Contact lens instructions.
General admin.
Insurance claims.
Debt collecting.
General repairs on patients glasses.
Fitting lenses on new glasses.
Patient recalls.
Essilor and Hill orders.
Dispensing.
I completed my Optical assistant course with the SAOA in 2016.
Duration: 27 December 2014 – 28 June 2018
Company: Vision Studio
Position: Frontliner / Optical assistant.
Duties: Sales and customer service.
Booking and confirming of appointments.
Creating new patient cards.
Updating existing patient cards.
Scanning and data capturing.
Helping the patients choose the right frame.
Advising the patient on lens type and coatings.
Quotations.
Confirming medical aids.
Invoicing.
Submitting claims to medical aids.
Ordering and receiving of stock.
Stock rotation.
Returning faulty stock.
Cash ups and banking.
Daybook.
Contact lens instructions.
General admin.
Insurance claims.
Debt collecting.
General repairs on patients glasses.
Fitting lenses on new glasses.
Patient recalls.
Essilor and Hill orders.
Dispensing.
Duration: 2 July 2018 – 31 October 2018
Company: Eyetek Illovo
Position: Frontliner / Optical assistant.
Duties: Sales and customer service.
Booking and confirming of appointments.
Creating new patient cards.
Updating existing patient cards.
Scanning and data capturing.
Helping the patients choose the right frame.
Advising the patient on lens type and coatings.
Quotations.
Confirming medical aids.
Invoicing.
Submitting claims to medical aids.
Cash ups and banking.
Daybook.
Contact lens instructions.
General admin.
Debt collecting.
Fitting lenses on new glasses.
Patient recalls.
Duration: 1 November 2018 – 1 October 2019
I Studied towards my TEFL Diploma from March 2019 till present.
Company: I-to-I TEFL
Position: Teaching internship in Thailand
Duties: Creating lesson plans.
Teaching four lessons per week for each class.
Duration: 8 November 2019 – 20 December 2019
Company: Cater Master
Position: Office assistant.
Duties: General office admin.
Filing.
Invoicing.
Quotations.
Answering telephones.
Answering emails.
Stock orders.
Stock returns.
Duration: 28 January 2020 – 25 March 2020
Contact this candidate