Customer Service Account Executive

Noman Abbasi

House No: ****, street no *, Muslim town sadqaabad Rawalpindi Pakistan. Mobile no: 92-034*-******* *************@*****.*** *************@*****.***

Professional summary:

Established Account Executive gifted at lead generation and efficiently resolving customer issues. Engaging and personable with the ability to increase business opportunities through dynamic marketing strategies, effective communication skills and a dedication to customer service.

STRENGHTS:

I am quick Lerner and hard working person .I put my best into every task in order to deliver the optimum results.

I am team player and can also mange individual assignments.

Education:

Associate public Finance Accountant ( Pipfa) Pakistan institute of public finance Accountant.(foundation)

Bachelors' in commerce (B.com) University of Karachi.

Intermediate (I.com) Board of intermediate and secondary education Karachi

Matriculation Board of intermediate and secondary education Abbattabad.

Technical SKILLS:

Microsoft Office Ms ward, Ms excel, Ms power point

Internet browsing

Peachtree Accounting software,

Al-Ameen Accounting software in Arabic

WORK History

AdMore GasPvtLtd Karachi Pakistan.

2010 to 2011More than One year Enter-ship program in

AdMore GasPvtLtd Karachi Sind Pakistan.

2012 TO 2013 work as an Bookkeeper in

Shamo Je Fabric & Carpets in Rawalpandi Pakistan.

Counted cash drawers and made bank deposits.

Assigned employees to specific duties to best meet the needs of the store.

Entered financial data into the company accounting database to be verified and reconciled.

Generated invoices upon receipt of billing information and tracked collection progress.

Streamlined daily reporting information entry for efficient record keeping purposes.

Managed and responded to all correspondence and inquiries from customers and vendors.

Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.

Reconciled company bank, credit card and line of credit accounts.

Cashier & Crew Head TGI Fridays Restaurant lslamabad.

Islamabad Capital Territory2014to2015

Totaled bills and calculated taxes.

Assisted on sales floor as needed to maintain service standards.

Priced merchandise, stocked shelves and took inventory of supplies.

Educated customers about the brand to incite excitement about the company’s mission and values.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Worked with the management team to implement the proper division of responsibilities.

Answered customer telephone calls promptly and in an appropriate manner.

Omar Bl-Al Qethami Trading Estate Taif Saudi Arabia.

August 2016 to feb2019 work as an Accountant in Omar Bl-Al Qethami Trading Estate Taif saudi Arabia.

My current job description:

1-Enter daily cash receipts and payment records on Al -Ameen accounting software in Arabic.

2-Enter daily sales vouchers and purchases records on system.

3- Direct Cash handling and handle customer.

4-Preparation and maintenance of bank Reconciliation.

5- Enter journal vouchers (JVs)on Al-Ameen Accounting software.

6- Cheques creation and venders payments intimation as per scheduled.

7- Dealing with banks by visit and over the phone

8- Reconciliation report of accounts receivable and payable

9- Maintained inventory records, store ledger and selling prices Analysis of product.

10- Records maintained all expanses Accounts of EST.

Achieved

Totaled bills and calculated taxes.

Priced merchandise, stocked shelves and took inventory of supplies.

Educated customers about the brand to incite excitement about the company’s mission and values.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Worked with the management team to implement the proper division of responsibilities.

Answered customer telephone calls promptly and in an appropriate manner.

Generated and submitted invoices based upon financial schedule.

Generated reports detailing various metrics and account information.

Collected and arranged information and entered details into computer database.

Followed up with customers to collect information and verify details.

Prepared documents, reports and presentations using advanced software proficiencies.

Modified a comprehensive financial reporting package to reflect growing organizational complexity.

Maintained integrity of general ledger, including the chart of accounts.

Analyzed monthly balance sheet accounts for corporate reporting.

Compiled general ledger entries on a short schedule with nearly 100% accuracy.

HOTEL CROWN PLAZA, ISLAMABAD

(As an Receiving In charge From sep2019 to still.

Job Description GENERAL MISSION

Responsible for assisting the Receiving Supervisor in receiving and checking all goods coming into the hotel.

RESPONSBILITES AND MEAN

To ensure that all goods coming into the hotel are properly ordered and received with the proper and complete documentation and in an acceptable condition..

To ensure that proper receiving procedures are follows..

To prepare related reports.

TECHNICAL RESPONSIBILITES

To ensure that delivery within the morning concerning most of the supplies and the right locations.

To maintain the receiving area clear and in perfect sanitary condition.

To keep the receiving office closed at any times and be sure all the security procedures are accurate and followed.

Upon delivery of goods at the receiving area, to check that the relevant Purchase Order (PO) or Purchase Request (PR) has been well issued: if not the delivery will be refused.

Before accepting any goods, to check it in term of quality according to the requirements mentioned in the relevant PO/PR and the invoice from the supplier

Upon any reception, to call the store or requested department to arrange the transfer of the goods to their final location within the same day.

To record in the Receiving Record all incoming goods.

To issue at the end of the day the Summary Receiving Report

To collect at the end of the day all suppliers, invoices attached with respective PO

To breakdown the daily Summary Receiving Report in food.

Beverage, maintenance and general supply

To check total amount for each section and match the daily total amount all the daily PO issued

To keep trace of any short delivery.

LANGUAGE SKILLS

English

Urdu

Arabic

EXTRA& ACTIVITIES

Reading books.

Playing cricket

Internet browsing

PERSONAL DATA:

Father Name : Khan Akbar Abbasi

Date of birth : 20.08.1989

Nationality : Pakistani

Status : single

Religion : Islam

Languages : Urdu,, English, Arabic

C.N.I.C No : 42201-6048059-7

Passport No : HN1010591

REFERENCE & CREDENTIAL

Will be furnished on demand

Contact this candidate