TOKUNBOH PHILLIPS (TOKS)
****.********@*****.***
SUMMARY
A passionate and Certified Scrum Master with a thorough understanding of the Agile practices and values. Experienced at coaching and transforming teams to becoming cross-functional and high-performing.
Creates an atmosphere for collaboration by employing effective communication, good facilitation skills and techniques to steer teams in the right direction.
A True servant leader with the abilities to protect the team, remove impediments, resolve dependencies and resolve conflicts.
Seeks continuous improvement in process optimization and communicates change at every level.
CERTIFICATIONS
CSM (Certified Scrum Master)
PSM1 (Professional Scrum Master)
SAFe 5.0 (SAFe 5 Scrum Master)
SAFe 5 Product Owner Product Manager
EDUCATION
MBA – International Business – University of Wales, UK
Bachelors - Computer Science – Ogun State University
TOOLS – JIRA & Confluence, Version One, Azure DevOps (ADO), Trello, SharePoint
MS Office (Excel, Word, Power Point, Project, Visio)
Servant Leadership Coaching & Mentoring Program Planning, Execution, and Facilitation Risk Identification and Mitigation Conflict Resolution Strategic Planning Continuous
Improvement.
PROFESSIONAL EXPERIENCE
BNY Mellon, Houston Tx (Nov. 2017 – Present) Scrum Master
Facilitated the scrum ceremonies each sprint and influenced the team to become self-organizing.
Work with the Product Owner and the team on managing and effectively slicing and prioritizing stories in the Product Backlog and Sprint Backlog, guides the to properly articulate business functionalities; determine Acceptance Criteria and satisfactory conditions to determine READY and DONE stories.
Help the team to constantly remove impediments, putting the team’s needs before mine and enabling them to becoming mature and needing me less
Use different metrices like Sprint burn-down/burn-up, velocity charts, Cumulative Flow diagram, Backlog Health and Reliability to Track and communicate status reports and also used to inspect and adapt with corresponding action items.
Engage the team on optimizing the process by using methods like Continuous Integration and Continuous Delivery, TDD, XP, DevOps and automated testing on the optimized pipelines to expedite quality software shipment.
Adopting other Agile approaches like XP, Kanban and Crystal
Continuously engage team’s participation on Pairing, Mob programming, Agile Games and other team exercises to create trust and to encourage transparency
Coach the team to embrace agile value and become independent enforcers of these principles
Coach the team on self-organization and facilitate conflict resolution
JP Morgan Chase, Houston Tx. (March 2016 – Nov. 2017) Scrum Master
Scrum master for two teams with varying skill sets comprising of 8 developers, 4 testers and 2 product owners.
Utilized Scaled Agile Framework to organize processes around backlog, programs, releases and teams.
Guide the SAFe initiatives through coaching and mentoring
Worked with the Release Train Engineers, Epic Owners and other Scrum Masters to plan and execute a successful PI Planning
Facilitated release retrospectives and cross-team retrospectives.
Resolved impediments in a timely, cost-effective manner
Coordinated dashboards, Kanban boards, score cards, and utilization reports to help keep the team focused, motivated and headed towards the right direction
Collaborated with other scrum teams to resolve dependencies and improve the quality of Program Increment.
Engaged the teams to identify, understand and track impediments using our circle of influence wheel.
IBC Bank, Houston Tx (June 2011 –March 2016) Business Analyst.
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Construct workflow charts and diagrams; studying system and specifications
Improve systems by studying current practices; designing modifications
Recommend controls by identifying problems; writing improved procedures
Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Maintain user confidence and protect operations by keeping information confidential
Validate resource requirements and develop cost estimate models.
SPOONER ASSOCIATES. London, UK – Project Analyst (Sep. 2009 – Jan. 2011)
Project analysts work with other team members to prepare detailed plans for new projects, determining resource allocation, deliverable timelines, and possible issues.
Develop project strategy plans based on logical framework approaches
Maintain project timeframes, objectives and communications
Create and manage documentation and reports for projects
Identify the goals and requirements of each project
Verify data and information and analyze it to suit the direction of a project
Track, forecast and report on project progress including metrics and challenges
Collect the necessary information required to start projects
Performs feasibility analysis for significant process changes.
Uses professional judgment, discretion, and business expertise to resolve varied and complex issues that have notable impact on the business.
UNITED PARCEL SERVICE (Dec 2007 – June 2009) Business Analyst
Worked with the HR Director, HR Business Partner and technology team to automate some training systems and processes.
Acted as a Stakeholder/Subject Matter Expert in the Re-engineering of the previously used system “D-Wise” application to the newly used Human Manager.
Actively involved in the transitioning of the classroom training of the courier drivers’ “Five Seeing Habits” into an online periodic compliance test taking the unique environment into consideration.
Worked with technology team on transferring paper Performance Appraisals into the portal that allows employee and managers to have access at chosen times regardless of location.
results.