IAM QA Analyst

Versatile, Well-Organized, dependable, and over nine years of intensive IT experience in SailPoint IIQ, Ping Testing, IAM, OIM, software quality assurance, testing in client server and web-based application for Aerospace, logistics, banking, insurance, and hedge fund application with expertise in manual testing, system testing, including integration and regression testing, Automation testing. Excellent analytical skills with interpersonal, self-organizing skills, communication, and motivated team player.

Core Competencies

SailPoint IIQ, OIM, PingID, Workday HCM & Saviynt IGA

IAM, IDAM, Data Validation & SIT

Software Development Life Cycle (SDLC) & STLC

Black Box, UAT, Integration, and Backend Testing

Test Plan, Test scenarios, & Test cases

Waterfall, Iterative, Agile (Scrum), Agile-Hybrid Methodology

Core team meeting and status update

Risk analysis, Defect analysis, and Test Reporting

Test management with QC/ALM/Rally/TFS/Jira/Github

Notable Career Highlights

QA analyst over nine years of IT consulting experience in providing services to various clients in IAM and software quality assurance testing with both Manual and Automation.

Proven experienced of Software Development Life Cycle, Software Testing Life Cycle (STLC), and Defect Life Cycle also current QA methodology such as waterfall, Agile (Scrum), Iterative.

Involve in the entire Project lifecycle from requirements, testing to delivery.

Proficient in analyzing the Business Requirements, System Requirement Specifications (SRS), Functional Requirement specification (FRS), Design Documents, Use Case Documents.

Expert in writing QA documentation such as Test Plans, Test Designs, Test Cases, Test Matrices, and Checklists

Extensively experienced to work with various Test Management and Defect tracking tools like ALM /Quality Center, Rally, Jira, TFS Visual Studio.

Generate Defect Status Reports, Test Case Execution Reports (pass, fail or no run status) and test Summary Report for every build release to analyze the testing effort and quality of the application using Quality Center.

Experienced in performing various kinds of testing like Functional, GUI, Integration, Backend, Regression, Smoke, System, End to End, and UAT testing in a Web based and Client server-based application.

Excellent Organizational ability, Communication skills, analyzing skills, technical documentation, and reporting skills.

Well communicate and skillful working closely with Developer and BA to identify and resolve problems.

Professional Experience

United Technologies Corporation, Farmington CT (Remote)

IAM UAT QA Analyst

May 2019 to April 2020

Directly involve in analyzing Business requirements, Functional Requirement specifications, and Design Specification Documents to understand the Application properly.

Following waterfall methodology implementing a web and client-based server application in various project.

Responsible for creating Test Plan, Test Scenarios and Test Cases for SailPoint and OIM.

Perform PingID testing for various network business unit’s user.

Validate the provisioned and de-provisioned accounts

Validating birthright provisioning accounts for On-Boarding user. Validate all account’s attributes for CCANET, IDMGMT, SAP-HR, AUS, AIN, MS Exchange and Mail AD.

Validating Transfer, Terminate, and Rehire user’s account after aggregate the task

Create and validate data to upload the user information into SAP HR.

Using Oracle Identity Management (OIM) for create, transfer, update and terminate of an employee/contractor

Create Test Subject and designed Test Steps for each business functionality for positive/negative test scenarios, in Excel sheet/ALM.

Validate the system integration testing whole life cycle event

Manage and update user’s payroll on Workday HCM

Verify the user’s account in LDAP Softerra and compare all user’s attribute with SailPoint IIQ

Using SQL Developer for ETL testing. Validate the user information if new employee ID does exist in the database

FileZilla is using to transfer an employee’s flat file for creation, transfer, update, and termination process in OIM

Responsible to perform UAT testing. Execute the updated test cases, log defect if any.

Technical Environment

HTML, XML, Java, J2EE, SailPoint IIQ, SailPoint IGA, Saviynt IGA, PingID, Okta, SAP-HR, Workday HCM, OIM, IAM, Softerra LDAP Browser, IDAM, IDM, RBAC, SQL Developer, SIT, SoD, Windows 10, Share point, ALM, Outlook, Office 365, Putty, Unix, and MS Lync

Bridgewater Associates, Wilton, CT Aug 2018 – Mar 2019

IAM QA Analyst

Created Test Subject and designed Test Steps for each business functionality for positive/negative test scenarios, in the Test Plan module.

Manually generated and implement templates for Test Plan, and Test Cases for an entire application. Using Microsoft Excel for test case creation, execution, and test coverage. Used GitHub for defect tracking.

Created and execute manual smoke, functional, regression, system, integration, and exploratory tests for browsers.

Validating birthright provisioning accounts for On-Boarding user.

Follow JML process to verify the account aggregation

Validate Ping testing for user on boarding events

Created Employee and Contingent worker On Boarding, Termination, Update. Rehire on OIM through flat file using FileZilla

Manage user’s profile and payroll on Oracle HCM cloud

Investigated, reproduced, and characterized defects and test failures.

Followed Agile (Scrum) methodology implementing wed-based server application in the various project.

Used Confluence for share documents such as Test Cases, Test Plans, and Test Scripts.

Performed Functional, Smoke, Regression, Integration System, End to End, and UAT testing.

Performed active interaction with team members, team lead and developers in review meetings to evaluate the progress and performance of the application. Involved in weekly status meetings.

Worked on support directly through Clients. Help them through email. Investigate their issue and try to resolve if L1 issue. Assign to L2/L3 if an issue is not related to L1. Use Jira for support issues.

Technical Environment

GitHub, Jira, Confluence, HTML, XML, Java, J2EE, Ping Federate, Oracle HCM, SailPoint IIQ, OIM, Workday SaaS, Workday HCM, Windows 7, 10, Slack, Outlook, Oracle, DB2, and MS-Office 365.

UltraShipTMS (Logistics),

Fair Lawn, NJ

IAM Test Analyst

April 2016 – July 2018

Gathered requirements from Business Analyst, analyze the functional specifications to understand the product and create effective test scenarios, and Interacted with developers to understand the functionalities of the interfaces.

Involved in creating QA test plan and traceability matrix in order to ensure that the project's scope, requirements and deliverables remain "as is" when compared to the baseline.

Validate the LCM events process on SailPoint, Single Sign-On, and Account aggregation.

Validating user’s profile attributes from LDAP Softerra and SailPoint IIQ

System integration testing for whole application on Workday HCM

Manually generated and implemented templates for Test Plan, and Test Cases for the entire application. Microsoft Excel for test case creation, execution, and test coverage. Redmine for defect tracking.

Involved in the entire defect life cycle for every build to log, track and report defects using Microsoft Excel

Performed Functional, Integration, Regression, End-To-End, system, ad-hoc, and UAT testing to ensure a smooth deployment of the whole application. Perform Cross Browser Testing using Google Chrome, and Firefox. Familiar with Performance, Stress and Load testing as well.

Worked on support directly through Clients. Help them through email or phone. Investigate their issue and create support ticket. If need it bug ticket, then relate support ticket to a bug ticket.

Written SQL Queries to extract data from various database tables for backend testing purpose.

Technical Environment

Redmine, SailPoint IIQ, Workday HCM, Java, XML, J2EE, HTML, Jenkin, SQL, Navicat, Oracle, MS SQL Server, WinSCP, Windows, Hipchat, Putty, FTP, OTM, and MS-Office suite.

Wells Fargo, New York, NY

Software Test Analyst

May 2013– April 2016

Directly involved in analyzing Business requirements, Functional Requirement specifications, and Design Specification Documents to understand the Application properly.

Followed Agile (Scrum) methodology implementing a web and client-based server application in various project.

Responsible for created Test Plan, Test Scenarios and Test Cases for various kinds of testing.

Created Test Subject and designed Test Steps for each business functionality for positive/negative test scenarios, in the Test Plan module of Quality Center (QC)/ Application Life Cycle Management (ALM).

Used the Defects Module in Quality Center to raise and assign defects, track defects, retest the defects fixed and monitor the defects until closure.

Attended weekly status meeting with Developers, Project manager and Business Analyst to discuss the defects, fixes and overall testing status.

Responsible to created, maintained, modified and executed Automation Test Scripts for Regression Testing using QTP

Responsible to conducted Backend Testing using SQL queries in Oracle and DB2 database. Perform Data Validation and Data Integration and retrieve data from the database using various SQL joins, sub queries, and complex queries.

Technical Environment

Quality Center (QC), ALM, HTML, XML, Java, J2EE, SQL, Windows 7, 8, Share point, Outlook, Lync, Quick Test

Pro (QTP), Oracle, DB2 and MS-Office.

MetLife Inc, Durham, NC

QA Tester

Feb 2011– April 2013

Performed necessary requirements inspection, design inspection, Test plan and case creation, Testing, and reporting during various phases of the Testing life cycle.

Prepared and reviewed the test procedures and test data and execute in manual testing purpose.

Involved in test plans and test scenarios creation for various test conditions. Wrote the test cases and test data according to change requests. Performed Smoke, GUI, Functional, integration, and UAT testing

Conducted manually positive and negative testing. Prepared daily status report.

Detected, classified, and reported bugs through Quality Center and MS TFS visual studio.

Used SQL queries to retrieve data from the database tables and performed back end testing.

Provided RTM (Requirement Traceability Matrix), Test Summary Report, Defect Reports using Quality Center.

Technical Environment

HTML, XML, CSS, Java, J2EE, MS Office Suite, Quality Center (QC), TFS Visual Studio, Oracle, Windows

Educational Qualifications

Bergen Community College, NJ 2010

Associates of Accounting

Certified Workday HCM

Technical Skills

Web based and client server based

Banking, Insurance, Aerospace, Logistics, and Hedge Fund

Windows 7, Windows 10, win XP, 2008, Vista, Windows Server 2003

Agile (Scrum), Waterfall, Iterative

HP Quality Center (QC), ALM, TFS, MTM, Jira, Redmine, GitHub, Slack, Share drive,

HP Quick test professional (QTP), UFT

Oracle, MS SQL Server, DB2, SQL, Navicat, WinSCP, Putty

MS-Office, Outlook, Lync, Team Viewer, Share Point, Confluence

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